Brisbane · Queensland

Hyatt Regency Brisbane

Name: Hyatt Regency Brisbane
Address: 72 Queen Street, Brisbane, Queensland, 4000, AU
Rating: 8.8

72 Queen Street, Brisbane, Queensland, 4000

The experience

Recreational Amenities:Indulge in the outdoor pool and 24-hour fitness center at Hyatt Regency Brisbane for a rejuvenating stay.

Dining Experience:Savor local cuisine at Lennons Restaurant or grab a coffee at the cafe. Enjoy 24-hour room service and unwind at the bar or poolside bar.

Event Spaces and Services:With 1076 square feet of event space and 4 meeting rooms, this hotel is perfect for conferences. Services include express check-out, concierge, and dry cleaning.

Book now for a luxurious stay at Hyatt Regency Brisbane, just steps away from Queen Street Mall and South Bank Parklands. Enjoy a central location in Brisbane for a memorable experience.

At the hotel

Popular amenities

41 listed

24-hour fitness facilities
24-hour front desk
Accessible shuttle
Banquet hall
Breakfast available (surcharge)
Casino nearby
Coin laundry on site
Concierge service
Conference space
Couples/private dining

View all amenities

Electric car charging station
Elevator
Express check-in/check-out
Express check-out
Fitness facilities
Free WiFi
Front entrance ramp
Health or beauty spa nearby
Luggage storage
Meeting rooms
Multilingual staff
No accessible shuttle
Parking (limited spaces)
Pool sun loungers
Pool umbrellas
Porter/bellhop
Proposal/romance packages available
Safe-deposit box at front desk
Shopping mall on site
Smoke-free property
Snack bar/deli
Terrace
Tours/ticket assistance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible on-site restaurant
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Live guest feedback

Guest reviews

8.8out of 10

Le Petit Chef Dinner @ Hyatt Regency Brisbane
desireet573 · NONE · 2026-04-09
6/10
“Lovely to be in the heart of the city and to be able to step into Queen St Mall. Pool a bonus. The Petit Chef Dinner was a wonderful experience for a special occasion.”
Superb!
DayTrip429073 · NONE · 2026-04-08
10/10
“Central location, luxury hotel. Never been to Brisbane and the Hyatt was close to everything! Exceptional room, service and food. We'll be back.”
Good location, if you can find it. Otherwise ok.
dangermandownunder · Business · 2026-04-07
6/10
“Staff were great overall and so nice when i arrived frustrated and angry because… The hotel concierge is difficult to find in a car, as maps directs you to Queen St Mall. Actual address is on Burnett Lane, but you can’t turn into it from George St as it is one way, and you can’t turn right into Albert St (which at a glance appears to be a part of Queen St Mall) heading East on Adelaide St. There is a sign that says “hotel” at Albert & Adelaide, but it doesn’t say the NAME of the hotel. I spent 20 minutes doing loops of one way streets to find the hotel, but had to stop and call to ask for directions and actual address. Surely a business like Hyatt could work with maps to get driving directions to work correctly. Response to others with same issue on trip advisor from April 2025: “We understand how frustrating this must have been, especially when traveling with a vehicle, and we apologize for any confusion caused by GPS directions or the layout of our property, please rest assure that we are actively working on clearer signage and guidance to make arrivals smoother” and Nov 2024: “We apologize for the issues you encountered with both the location and service, and we’ll be sure to review your comments with our team to ensure improvements moving forward.” The ticket stub valet gives you does not have the number to call to get the car, so you have to squint at the room phone to try to work out who to call to get valet to retrieve your car. $60 a day for valet parking, when there is no option to self park, is outrageous. Highway, back alley robbery. Arrived several times over 4 days (late at night, mind you) only to find no concierge and no signage. Still, a good location to walk anywhere in the CBD, once you find it. No “sleep” button among the 40+ buttons on the TV remote. No way to turn on only the bathroom light, without also turning all lights (7!). A bit jarring in the middle of the night. Why is lighting so difficult? Just give us a bathroom light switch! No desk, but a circular table, which is awkward for work. Otherwise, room is fine, if on the small side. Bed fine. Pillows fine. Hyatt Wifi “isn’t compatible with iCloud Private relay” FWIW. Sitting next to the pool and enjoying the quiet morning when loud music started playing. The gurgling sound from the pool drain is very loud Queen St Mall side.”
Great Location, Incredible Staff.
mahoganyr2020 · Family · 2026-04-06
10/10
“The hotel is in the Queen Street Mall and therefore convenient to everything. The staff was incredibly helpful and nice. As a Globalist, I received an upgrade as well as tasting experiences in lieu of lounge access. There was also a sparkling wine on offer one rainy afternoon. Would definitely stay here again.”