Cairns · Queensland

Pullman Cairns International

Name: Pullman Cairns International
Address: 17 Abbott Street, Cairns, Queensland, 4870, AU
Rating: 8.3

17 Abbott Street, Cairns, Queensland, 4870

The experience

Luxurious Accommodation with Stunning Views

Spacious Rooms with Premium AmenitiesExperience the comfort of the largest guest rooms in Cairns, boasting over 40 square metres of space and private balconies with picturesque views of the harbour or hinterland. The beautifully appointed rooms feature premium décor and amenities, ensuring a relaxing stay.

Relaxation and Dining OptionsUnwind by the outdoor swimming pool surrounded by tropical gardens or pamper yourself at the deluxe Vie Spa with a range of rejuvenating treatments. Indulge in delicious meals at Coco's Kitchen + Bar, offering buffet breakfast and à la carte dinner made from the region's finest produce. The Lobby Bar is perfect for exotic cocktails and light snacks.

Book your stay at Pullman Cairns International for a luxurious and unforgettable experience.

At the hotel

Popular amenities

89 listed

24-hour front desk
Access to health care professionals
Accessible parking
Air conditioning
Bar
Beauty Services
Breakfast in the room
Breakfast takeaway containers
Broadcast Live sport events
Canoeing

View all amenities

Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Diving
Dry cleaning
Electric vehicle charging station
Evening entertainment
Express check-in/check-out
Face masks for guests available
Facilities for disabled guests
Family rooms
Fax/photocopying
Fence around pool
Fire extinguishers
First aid kit available
Fishing
Fitness center
Fitness facilities
Fitness/spa locker rooms
Food delivered to guest room
Free WiFi
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Hot tub/Jacuzzi
Invoice provided
Ironing service
Key access
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Mobile app for room service
Non-smoking rooms
Non-smoking throughout
Outdoor furniture
Outdoor pool
Packed lunches
Parking
Parking garage
Pedicure
Physical distancing in dining areas
Pool with view
Private parking
Process in place to check health of guests
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Shallow end
Smoke alarms
Snorkelling
Spa/wellness center
Spa/wellness center services
Special diet menus - on request
Staff adhere to local safety protocols
Strollers
Sun loungers or beach chairs
Sun terrace
Swimming pool
Terrace
Themed dinner nights
Tour desk
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

8.3out of 10

Definitely stay here again
Viv · couple · 2026-09-07
8/10
“Nice refurbishment of large rooms, although it was a little disappointing to see stains in the new carpet already. Very comfortable beds and modern bathrooms with no shower over bath thank god.”
Worth knowing: Breakfast on the more expensive side Communications with some breakfast staff was difficult
Great location, very welcoming and relaxing, would recommend Pullman Cairns International
Leeanne · couple · 2026-09-06
9/10
“I loved almost everything, great staff, beautiful hotel, very clean, breakfast is amazing such I variety of selection, pool area was beautiful very clean.”
Worth knowing: When showering water kept going hot then cold, dinner menu didn’t have a good variety for me to eat
Good Harbour views, nice breakfast, but standards were far too low for the price.
Matthew · couple · 2026-09-06
5/10
“Breakfast was nice, great selection. Parking was safely secured, and the housekeeping staff were friendly. Good views of the harbour. The reception staff member who checked us in was incredible, very friendly. Our room had been overbooked, and Gerry was very professional in resolving the issue and offering complimentary breakfast.”
Worth knowing: Unfortunately, there were several things which made our stay feel sub-par for the price paid. The shower temperature went from hot to cold repeatedly making showering inconvenient. The alarm clock next to our bed went off at 1am the first night we stayed, which woke us up. A 5 star hotel should be checking this. The room did not come with a laundry bag, we had to request this at reception. The dryer in the laundry room didn’t dry our clothes properly, so had to go through twice, which also meant the guests behind us were also inconvenienced. Nowhere near enough machines for the number of guests, and those before us also had damp clothes. The voicemail button on our phone was flashing red, and when we went to reception the person they sent up just unplugged it from the wall. The room was incredibly run down (although this was advertised as unrenovated), there was no bath robes, and we weren’t provided with any cutlery apart from 2 spoons. The pool was not heated, so it wasn’t warm enough to swim in. The first morning we had breakfast, our table was given away while we went to get our food. We had mixed experiences from reception, the staff during the weekend weren’t helpful and appeared unbothered. TV was very small and connecting to the internet was difficult. Overall, I feel quite let down. Although we were sent to Novotel Oasis for a night prior to staying here (and Gerry offered this for the full stay), our experience at Novotel was a 10/10 which made Pullman all the more disappointing. For a 5 star hotel, we shouldn’t have had to put up with so many of these issues. Novotel also offered laundry services, which Pullman did not. This cost us a lot of money, and we stayed in several other locations in FNQ during our stay which were both cheaper and were of higher standard. We are not unreasonable, and give high marks where it’s deserved. Please take this feedback on board as if you charge a premium price you should be providing premium experiences.
Staff were lovely.
Megan · couple · 2026-09-05
10/10
“Location”
Worth knowing: Our room was very dated with stains on the carpet.