Wuzhen

Alila Wuzhen, Zhejiang

Name: Alila Wuzhen, Zhejiang
Address: No. 939, Ziye East Road, Wuzhen Township, Wuzhen, CN
Rating: 8.4

No. 939, Ziye East Road, Wuzhen Township, Wuzhen

The experience

Luxurious AmenitiesIndulge in the indoor pool, 24-hour fitness center, and seasonal outdoor pool. Dine at the gourmet restaurant or enjoy 24-hour room service and multiple bars.

Convenience and ComfortTake advantage of complimentary Wi-Fi, concierge services, and gift shops. Unwind in individually decorated guestrooms with private spa tubs and balconies.

Event Spaces and LocationWith 6458 square feet of conference space and proximity to the Wuzhen Scenic Area, this riverwalk hotel is perfect for both business and leisure travelers.

Don't miss the chance to experience luxury and convenience at Alila Wuzhen, Zhejiang. Book your stay now!

At the hotel

Popular amenities

29 listed

24-hour fitness facilities
24-hour front desk
Accessible shuttle
Breakfast available (surcharge)
Concierge service
Conference space
Electric car charging station
Express check-in/check-out
Express check-out
Free self parking

View all amenities

Free WiFi
Garden
Gift shops or newsstand
Library
Lifeguard on site
Luggage storage
Multilingual staff
No accessible shuttle
Outdoor pool - seasonal
Parking (limited spaces)
Pool sun loungers
Porter/bellhop
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Terrace
Tours/ticket assistance
Wedding services
Well-lit path to entrance

Live guest feedback

Guest reviews

8.4out of 10

Modern and architecturally hotel.
Geaik Theng · 2024-10-31
10/10
“This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better. ”
Katheleen · 2023-09-17
4/10
“The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room. ”
great option in Wuzhen
niels · 2020-06-22
10/10
“nice design, pleasant simple service and lovely experience in convenient location”
Great service by Victor
Chong · 2019-12-31
10/10
“We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance. ”