Florence

Helvetia&Bristol Firenze – Starhotels Collezione

Via Dei Pescioni 2, Florence, 50123

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

Historical Elegance in the Heart of Florence

  • Luxurious Accommodations

    Experience the charm of the 19th-Century palazzo with elegant rooms adorned with antique furniture, luxurious chandeliers, and wooden accents. Each room boasts a marble bathroom, air conditioning, and a flat-screen satellite TV for your comfort and entertainment.

  • Fine Dining and Shopping

    Indulge in a delightful breakfast buffet in collaboration with Iginio Massari Alta Pasticceria. For a culinary adventure, visit the on-site Cibrèo Ristorante & Cocktail Bar offering a selection of traditional dishes. Located near the high-fashion street Via de Tornabuoni, enjoy upscale shopping just steps away.

Immerse yourself in luxury and convenience at Helvetia&Bristol Firenze – Starhotels Collezione.

HAPPI HIGHLIGHTS

  • Attentive Staff

  • Great Location

  • Luxurious Experience

At the hotel

Popular amenities

95 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Outdoor furniture
  • Personal trainer
  • Tennis court
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Happy hour
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Strollers
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

762 reviews
9/ 10
Todo genial
george m watney · couple · 2026-10-27

The guest experience

9.3out of 10
762 verified reviews

Loved most

  • Attentive Staff
  • Great Location
  • Luxurious Experience

Worth knowing — High Price · Small Rooms

How guests scored the stay

  • Location10.0

    Perfectly located in the heart of Florence.

  • Service10.0

    The staff were the most attentive, exceptional service.

  • Cleanliness9.8

    Very attentive staff. Spotlessly clean hotel.

  • Overall Experience9.8

    A most wonderful hotel experience, truly memorable.

  • Food and Beverage8.8

    Breakfast buffet limited but a la carte menu available.

  • Amenities8.8

    Spa services mentioned with high satisfaction.

  • Room Quality8.8

    Some reviews mention small rooms.

  • Value for Money8.3

    High price mentioned, but luxury experience noted.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.3762 reviews
  • Para repetir!

    9/10

    george m watney · couple · 2026-10-27

    “Todo genial”

  • Beautiful, luxury hotel in central Florence

    10/10

    Paul · solo traveller · 2026-10-25

    “I stayed here for two weeks while doing a language training course in Florence. From check in to departure the staff were all super friendly and helpful. Room was a great size and I appreciated the housekeeping service that promptly refreshed the room in the morning and did turn down in the evening as well. Breakfast was great - good choices of hot and cold food, fruit, yoghurts, juices etc. I also had the chance to try the lunchtime and evening menus as well and and the overall quality of food in the restaurant was consistently at a high standard. Literally a 3 or 4 minute walk to the Duomo, it couldnt be better located for everything central. A wonderful experience from beginning to end.”

  • Excellent. Clean, friendly, perfectly located.

    10/10

    Lucy · couple · 2026-10-23

    “Location was perfect. Decor is stunning. Staff extremely friendly and helpful, nothing was too much for them and they even helped provide and book restaurant recommendations. The bed was super comfortable too.”

  • HARİKA....

    10/10

    ARZU ŞELALE · couple · 2026-10-16

    “Otel ve odalar çok şıktı. Konum muhteşemdi. Pencerelerin ses izolasyonu çok iyiydi. Şehrin en kalabalık bölgesinde ama pencere kapanınca hiç ses yoktu. Kahvaltı salonu ve kahvaltı çok güzeldi. Günde 2 temizlik, odaya bırakılan yeterli miktarda sular, çikolatalar gayet iyiydi.”

  • Out of this World hotel in out of this World Florence setting

    10/10

    Keith · couple · 2026-10-07

    “Breakfast was great , fairly normal fare self service with eggs cooked to liking but in a fantastic setting Spa was fabulous , staff were fabulous, architecture, decorations and terrazzo tiled floors all fabulous”

  • Maravilhosa

    10/10

    Luciana · couple · 2026-09-12

    “O máximo do hotel é a localização, mas as instalações e o conforto também não deixam pra trás.”

  • Espetacular resume minha percepção

    10/10

    Golfinvest · family with children · 2026-09-09

    “De tudo, hotel lindo e staff muito cordial, quase todos te chamam pelo nome!”

  • Perfecto

    10/10

    Suzanne · couple · 2026-09-08

    “Fantastic location, wonderful staff!”

  • Very convenient location

    9/10

    Satinder · solo traveller · 2026-09-04

    “It is centrally located so it was very convenient for shopping and other activities”

  • Amazing

    10/10

    ROBERTA · couple · 2026-09-02

    “Personal. Super kind and helpful”

  • El lujo personalizado

    10/10

    Manuel · family with children · 2026-09-02

    “Un hotel para repetir. El lujo expresado en detalles. Hasta un adaptador de enchufes en el armario. Toallas y albornoces de máxima calidad. 2 veces al día te hacen la habitación, detalle tras detalle.”

View all guest reviews

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