Florence

Hotel La Gemma

Via dei Cavalieri 2C, Florence, 50123

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Amenities

    Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.

  • Dining and Relaxation Options

    Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.

  • Convenient Location and Multilingual Staff

    Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.

To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Comfortable rooms

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
  • Coffee Shop on site
  • Concierge service
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room

Dining & drinks

  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Free WiFi
  • Hammam
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,771 reviews
7/ 10
The location is excellent, and I really loved the beautiful colors and stylish room decor. The staff were also welcoming and friendly.
Alya · solo traveller · 2026-10-30

The guest experience

9.7out of 10
1771 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Comfortable rooms
  • Amazing breakfast

Worth knowing — Noise issues · Limited amenities · No kettle provided

How guests scored the stay

  • Service10.0

    Staff was friendly, professional, and went above and beyond to make guests feel welcome.

  • Location10.0

    Perfect location mentioned multiple times, central for strolling.

  • Overall Experience10.0

    Overall exceptional experiences shared in various reviews.

  • Cleanliness9.8

    Room was clean, cozy, and stylish as mentioned in reviews.

  • Value for Money9.8

    Good value for the overall experience and trip quality as described.

  • Food and Beverage9.8

    Breakfast mentioned as amazing and highly rated.

  • Room Quality9.3

    Rooms were described as comfortable and upgraded for free.

  • Amenities8.8

    Limited amenities noted, such as no kettle and noise issues.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.71771 reviews
  • Cute Boutique Hotel

    7/10

    Alya · solo traveller · 2026-10-30

    “The location is excellent, and I really loved the beautiful colors and stylish room decor. The staff were also welcoming and friendly.”

  • Fantastiskt hotell och personal. Skulle väldigt gärna bo här igen.

    9/10

    Yvonne · couple · 2026-10-30

    “Inredningen, sängarna, maten, personalen, de små extra oväntade detaljerna - allt. Allting var så genomtänkt och personalen var verkligen trevliga och tillmötesgående.”

  • Eccezionale

    10/10

    clarissa · couple · 2026-10-30

    “L’eleganza della struttura, la gentilezza e la bontà indescrivibile della colazione. La posizione è fantastica, le stanze silenziosissime. Mai dormito così bene”

  • Guest review

    10/10

    Minh Truc · extended group · 2026-10-30

    “The smaller scale of the hotel”

  • Guest review

    10/10

    Cedric · couple · 2026-10-28

    “Location was fantastic but quiet, staff was welcoming and warm”

  • Guest review

    8/10

    Viktoriia · couple · 2026-10-28

    “Расположение - самый центр, но на тихой улице. Но ночью с ресторанов и баров слышна музыка и разговоры.”

  • فندق جميل جدااااا 🌹

    10/10

    Mohd · couple · 2026-10-23

    “مريح دافى . قريب من كل شي الموظفين قمه ف روعه الاكل ممتاززز اي شي تطلبه يجبونه لك .. بلعربي كانك ف بيتك”

  • Wonderful hotel...

    9/10

    Michael · couple · 2026-10-18

    “Breakfast was very good...”

  • A great sumptuous well positioned hotel to return to

    10/10

    Lynne · solo traveller · 2026-10-11

    “Well positioned beautifully kept and styled. I loved the loft suite - so thoughtfully beautiful and detailed”

  • Guest review

    10/10

    Bright · solo traveller · 2026-10-10

    “Service Top Notch! Facilities and Location can't be beat. Thank you.”

  • A perfect hotel for central Florence

    9/10

    Paula · couple · 2026-10-09

    “Very central location, gorgeous decor. The most comfortable bed and pillows of my entire Italian holiday. Beautiful functional rooms, loved the complimentary water and soft drinks and slippers and bathroom amenities. Lots of breakfast choices. Helpful friendly staff.”

View all guest reviews

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