Florence

Hotel Number Nine

Via dei Conti, 9, Florence, 50123

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

Developed over the years by the Moretti family, the eclectic and elegant Florentine house you find today is a few steps from the Medici Chapels and the famous Duomo of Florence. Set 500 meters from Santa Maria Novella Train Station, the property is also a 10-minute walk from the picturesque Piazza della Signoria and the Ponte Vecchio.

  • Rooms & comfort

    Individually Designed Rooms and Suites:: Discover 40 rooms and suites with unique ceramics, Simmons beds, sumptuous marble bathrooms, and modern luxury amenities.

  • Wellness & relaxation

    World-Class Medical SPA and Beauty Center:: Enjoy Pilates Reformer Studio, fitness classes, and beauty treatments for ultimate relaxation and rejuvenation.

  • The stay, in detail

    Nine Bistro and Tailored Guided Tours:: Dine at Nine Bistro and explore Florence with personalized guided tours for a memorable stay.

Book now for an unforgettable experience at our Florentine hotel!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Spacious rooms

At the hotel

Popular amenities

90 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Bike tours
  • Billiards
  • Breakfast in the room
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

789 reviews
10/ 10
Fantastic location. Huge rooms, extremely comfortable beds with super soft linens. Beautifully decorated. Staff friendly and polite.
Amanda · couple · 2026-10-26

The guest experience

9.3out of 10
789 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Spacious rooms
  • Good amenities

Worth knowing — Issues with cleanliness · Breakfast quality inconsistent · Value for money concerns

How guests scored the stay

  • Location10.0

    Frequent praise for the hotel's ideal location near attractions.

  • Service9.7

    Staff received positive mentions for friendliness and helpfulness.

  • Room Quality9.7

    Rooms are described as spacious and comfortable by multiple reviewers.

  • Amenities9.7

    The gym and spa received specific positive feedback for their quality.

  • Overall Experience9.7

    Many guests express satisfaction, despite some concerns, overall a positive experience.

  • Cleanliness8.7

    Several comments indicate issues with room maintenance and old furniture.

  • Value for Money8.7

    Some reviews questioned the hotel's value given high prices and service inconsistencies.

  • Food and Beverage8.2

    Breakfast is noted as good but varies in quality and choice, not up to 5-star standards.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.3789 reviews
  • Wonderful stay in the heart of Florence.

    10/10

    Amanda · couple · 2026-10-26

    “Fantastic location. Huge rooms, extremely comfortable beds with super soft linens. Beautifully decorated. Staff friendly and polite.”

  • Beautiful hotel with a great location.

    10/10

    Angela · couple · 2026-10-26

    “The location of the property is excellent. It is very close to the Duomo and all the main attractions in the historic district.”

  • Guest review

    10/10

    Antonio · couple · 2026-10-25

    “Cualquier hotel 5 estrellas y he estado en varios debería tener los mismos estandartes que éste hotel y si no que se fijen en el y el cuidado de todos los detalles que tienen. Un 10 en todo”

  • Отличное место расположения, необычный дизайн, историческое здание, просторный номер и просторный санузел,

    9/10

    Alexey · couple · 2026-10-24

    “Спа, завтрак, персонал, вид из окна”

  • bel etablissement avec bonne localisation geographique

    9/10

    Ali · extended group · 2026-10-21

    “excellente localisation personnel très gentil spa agréable”

  • Guest review

    10/10

    Pavel · couple · 2026-10-18

    “Exceptional stay, hospitality is whole new level, I was delighted to stay with them.”

  • Guest review

    10/10

    Talal · solo traveller · 2026-10-07

    “The staff was extremely helpful.”

  • Muy bueno

    8/10

    FERNANDO · solo traveller · 2026-09-16

    “La ubicación excelente. El personal muy amable. La cama era increible”

  • Excelente estadía en la Toscana

    9/10

    Marcela · family with children · 2026-09-16

    “Excelente ubicació y la atención de todos en el hotel Rico desayuno”

  • Beautiful hotel and fabulous staff and rooms are ok but not may favorite

    9/10

    R · solo traveller · 2026-09-14

    “Location and friendly staff”

  • Guest review

    10/10

    H.social · couple · 2026-08-21

    “Staff super cordiale”

View all guest reviews

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