Florence

Palazzo Firenze by Baglioni Hotels & Resorts

Name: Palazzo Firenze by Baglioni Hotels & Resorts
Address: Via Ghibellina 87, Florence, 50122, IT
Rating: 9.3

Via Ghibellina 87, Florence, 50122

The experience

Luxurious 18th-Century Elegance

Historic Charm Meets Modern LuxuryExperience frescoed ceilings, a stylish lounge, and a music room for entertainment.

Opulent Rooms and Fine DiningIndulge in rooms with antique furniture, plasma TVs, and luxurious bathrooms. Enjoy simple, tasty dishes from the on-site restaurant and award-winning wines from Pinchiorri winery.

Book your stay at Relais Santa Croce for a blend of historic beauty and modern luxury.

At the hotel

Popular amenities

82 listed

24-hour front desk
24-hour security
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Babysitting/child services
Bar
Breakfast in the room

View all amenities

Broadcast Live sport events
Car hire
Cashless payment available
CCTV in common areas
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Cooking class
Cycling
Daily housekeeping
Dry cleaning
Electric vehicle charging station
Evening entertainment
Express check-in/check-out
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Free WiFi
Fruits
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Heating
Ironing service
Key card access
Kid meals
Kid-friendly buffet
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Luggage storage
Meeting/banquet facilities
Non-smoking rooms
Non-smoking throughout
Outdoor fireplace
Packed lunches
Parking
Parking garage
Pet basket
Pet bowls
Pets allowed
Physical distancing in dining areas
Physical distancing rules followed
Private check-in/check-out
Private parking
Process in place to check health of guests
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Security alarm
Shared stationery like menus, pens are removed
Shuttle service
Shuttle service (additional charge)
Smoke alarms
Snack bar
Soundproof rooms
Special diet menus - on request
Staff adhere to local safety protocols
Temporary art galleries
Themed dinner nights
Tour desk
Tour/class on local culture
Valet parking
Walking tours
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

9.3out of 10

JOHN · couple · 2026-09-01
10/10
“Muy buena recepción, la habitación impecable y el equipo tiene un trato muy bueno. Ubicación genial”
Enchanting
Dolores · solo traveller · 2026-08-26
10/10
“Extremely Clean, excellent location, beautiful interiors. Rooms were spacious and newly renovated. The smell of the hotel was divine. Staff were very helpful, warm & trustworthy”
Worth knowing: Nothing
An elevated and curated experience.
Kristen · couple · 2026-07-22
10/10
“The staff was amazing and the amenities were wonderful. It was down a quiet street and yet everything was walkable.”
Worth knowing: Nothing!
Great location, breakfast and staff but vastly overpriced.
Sandra · couple · 2026-06-23
7/10
“Breakfast was amazing, as were the staff - especially Ali who did our room and Emanuele from the breakfast room. Great location, everywhere can be reached in about 15 minutes on foot.”
Worth knowing: The hotel has a strange setup where instead of a reception you are checked in at a table with a laptop. The bar and lounge sadly lack atmosphere as the ceilings are super high and so the minimalist designer furniture gets lost and does not fit the space. Other than breakfast we did not use the bar or restaurant for that reason. The room rate was overpriced given that there is no spa, pool or garden, it is literally a palazzo with 36 rooms that feels half furnished.