Florence

Ville Sull'Arno - Preferred Hotels & Resorts

Lungarno C. Colombo 1/3/5, Florence, 50136

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Riverside Retreat

    Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

  • Wellness Oasis

    Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

  • Culinary Delights

    Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

HAPPI HIGHLIGHTS

  • Comfortable rooms

  • Good breakfast variety

At the hotel

Popular amenities

104 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Beauty Services
  • Bike tours
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Public transport tickets
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Higher level toilet
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

1,705 reviews
10/ 10
Great vibes and design
Daud · couple · 2026-10-29

The guest experience

9.6out of 10
1705 verified reviews

Loved most

  • Comfortable rooms
  • Good breakfast variety

Worth knowing — Poor customer service · Inconvenient location

How guests scored the stay

  • Cleanliness10.0

    Standard quality for this hotel tier.

  • Food and Beverage10.0

    Great breakfast quality and variety as noted by guests.

  • Amenities10.0

    Spa is small but pleasant, good breakfast options.

  • Room Quality9.9

    Rooms are comfortable and well designed.

  • Overall Experience9.5

    Overall experience affected by service and location issues.

  • Value for Money9.4

    Additional transportation costs could affect value perception.

  • Location9.0

    The hotel is far from the city center and poorly located.

  • Service9.0

    Multiple reviews indicate poor customer service.

Live guest feedback

Guest reviews

Remarkably consistent

93% of 14 recent stays rated 8+

9.61705 reviews
  • Great place to stay for an authentic taste of Florence with nice food and hospital

    10/10

    Daud · couple · 2026-10-29

    “Great vibes and design”

  • Nice hotel & spa

    9/10

    Karen · couple · 2026-10-29

    “Very nice interiors, garden and pool were lovely, pool not open till 10am though.”

  • Guest review

    7/10

    Antía · couple · 2026-10-22

    “Nos gustó la atención del personal, y la cama era cómoda. El servicio de traslado al centro de la ciudad incluido es de agradecer.”

  • Beautiful hotel in a quiet location.

    10/10

    Wen Yuan · couple · 2026-10-20

    “Beautiful rooms, staff were attentive. Complimentary spa facilities were amazing.”

  • Guest review

    10/10

    Sara P · family with children · 2026-10-20

    “Mi esposo y yo pasamos una estancia excelente, festejamos nuestro aniversario y en todo momento nos hicieron sentir muy especiales. La cama super comoda y todas las instalaciones hermosas!”

  • Amazing. Loved every minute of it

    10/10

    Alan · couple · 2026-10-16

    “Comfortable and friendly and informal atmosphere”

  • A luxurious and comfortable stay, one to remember.

    10/10

    Heriot · couple · 2026-10-13

    “I loved everything about our time here. We felt very taken care of and it is obvious they make customer service a priority. Our room was great, we loved having a private jacuzzi. The real magic is downstairs in the spa, it was quiet and luxurious such a perfect way to relax.”

  • Gostei muito e voltarei.

    9/10

    Fernanda · couple · 2026-10-11

    “Conforto, atendimento da equipe e restaurante com pratos deliciosos.”

  • Beautiful place to stay & relax. Nice pool area.

    10/10

    caron · couple · 2026-10-10

    “Charming dining and bar area. Great sandwiches in bar. Free shuttle service to historic area. Very pleasant staff. I’d stay again.”

  • Haven 30minute walk from sights.

    9/10

    ANNE · family with children · 2026-10-10

    “Beautiful restful space just outside the city centre. Make sure you book shuttle in advance great service.”

  • Géniale

    10/10

    Victoria · couple · 2026-09-18

    “Tout était génial, le petit déjeuner super, le personnel très gentil très très belle hôtel Très bel vue et très au calme, à 15min du centre-ville à vélo”

  • Nice, but would not stay again.

    8/10

    Rami · couple · 2026-09-18

    “Beautiful property. Friendly staff”

  • Amazing service and great intimate hotel

    10/10

    Árni · couple · 2026-09-15

    “Amazing small hotel with a real 5 star service. Highly recommend”

  • Very satisfying

    9/10

    Joseph · couple · 2026-09-13

    “Property is well managed Food was great Spa area was great”

View all guest reviews

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