Macau

JW Marriott Hotel Macau

Name: JW Marriott Hotel Macau
Address: Estrada da Baía da Nossa Senhora de, Macau, MO
Rating: 9.4

Estrada da Baía da Nossa Senhora de, Macau

The experience

Luxurious AccommodationWith 1,015 elegantly styled rooms and suites offering stunning views, JW Marriott Hotel Macau provides a lavish retreat for guests seeking comfort and sophistication.

Entertainment and DiningSituated within Galaxy Macau™, guests can easily access a variety of international cuisines and vibrant entertainment options all in one place, ensuring a truly unforgettable experience during their stay.

Relaxation and ConvenienceFrom unwinding by the pool to indulging in local delicacies, guests can escape the city's hustle and bustle within the hotel premises. With amenities catering to both business and leisure travelers, JW Marriott Hotel Macau guarantees a memorable and convenient stay.

Book your stay at JW Marriott Hotel Macau now to experience approachable luxury in the heart of Macau!

At the hotel

Popular amenities

85 listed

24-hour security
Accessible shuttle
Accessible train station shuttle
Air conditioning
Airport transportation - drop-off (surcharge)
Airport transportation - pickup (surcharge)
Allergy-free room
ATM/banking
Beach umbrellas
Beauty Services

View all amenities

Bicycle-friendly property
Bulk dispenser for toiletries
Casino nearby
CCTV outside property
Cleaning standards that are effective against Coronavirus
Clubhouse
Concierge service
Currency exchange
Emergency cord in bathroom
Exercise/lap pool
Express check-in
Express check-in/check-out
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
Fitness facilities (surcharge)
Food delivered to guest room
Free beach shuttle
Free bus station shuttle
Free pool cabanas
Free wired internet
Front desk (limited hours)
Fruits
Garage
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Health or beauty spa nearby
Heated pool
Hot tub/Jacuzzi
Internet access
Ironing service
Key card access
Kid meals
Lift / Elevator
Luggage storage
Manicure
Massage services
No accessible shuttle
No accessible train station shuttle
Non-smoking rooms
Parking
Personal trainer
Physical distancing in dining areas
Physical distancing rules followed
Playground on site
Pool sun loungers
Private check-in/check-out
Process in place to check health of guests
Reception hall
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Sauna
Secured parking
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Soundproof rooms
Spa/wellness center services
Staff adhere to local safety protocols
Steam room
Supervised childcare/activities
Swimming nearby
Swimming pool
Television in common areas
Water park access (surcharge)
Water sports equipment
Water tubing nearby
Wheelchair accessible
Wine release events

Live guest feedback

Guest reviews

9.4out of 10

Comfortable and stress free stay!
kimmO7909BC · Family · 2026-07-07
10/10
“We had pleasant stay at JW Marriott Macau. The standout aspect was the customer service, specifically Executive lounge and Manager Inga, thank you looking after my family. I highly recommend to who looking for a comfortable and stress- free stay.”
Family’s favorite resort
nancykP2244IB · Friends getaway · 2026-07-03
10/10
“Once again the Jw Macau didn’t disappoint. We went in a group of 9 people and an unforgettable time again. The staff goes out of their way to make sure each guest was taken care of and nothing was too troublesome. We have just checked out and are planning the next trip. The staff is what stands out. The executive lounge was only opened starting at 2pm this trip. To my understanding, it will close entirely when I return in October. This is truly unfortunate and seems that there will be some changes from what we are use to. Thank you Sophia and the wonderful staff, especially at the lounge. Ariel and Inga thank you for being so personable. My kids still remember you. Thank you again.”
Absolutely wonderful in January!
PerryB137 · Friends getaway · 2026-06-29
10/10
“The winter sunshine had seemed to permeate all...and my memories have remained sparkling. The hotel was in fine form... the Club Lounge immaculate; the available Pool and Gymnasium bustling. I had loved the views from my high floor room and the staff were uniformly kind and magnanimous. I cannot wait to return someday. It was a superb Hotel to be staying at with friends as well.”
Excellent Hotel and Attention to Detail
FlyOneWorld · Family · 2026-06-17
10/10
“A truly excellent hotel. I cannot say enough about the staff especially David the VP of Ops, Edel (hope I got that right) from the concierge team and Inga from the executive lounge plus the whole executive lounge team. This hotel exudes great service from the moment you arrive. Friendly bellmen, efficient staff getting you through the lobby and in our case to the executive lounge to check in. As an Ambassador member I was given an oversized room and my daughter was near in a regular room. Both rooms were large and very well appointed. The little details matter and here the hotel nails it. 1. Endless bottled water provided in room. At one point my daughter had over 25 bottles. Bravo! 2. Ties for your device cables. 3. Fresh fruit replenished daily. 4. Bountiful towels replaced twice per day. 5. Bountiful sundries in bathroom. 6. FREE MINIBAR. Bravo! 7. Good TV channel assortment 8. Allowing you to pick the timing of housekeeping and turndown service! 9. Bountiful executive lounge. 10. Bottled water and free sunscreen by pool. 11. A bottle of wine in my room with chocolates. 12. Helpful Conciege team Everything in this hotel has a sense of place and being in place. Large welcoming spaces, nice decor and nice facilities. Plus, as a bonus, you have the entire Galaxy complex with the mall, restaurants and pool deck. I do note that the Foot Hub spa will not let in families with children under 18 though they have no issues letting Chinese guests scream away on their cellphones. Rather foolish I must say. Try the Vinca Spa nearby its professional and well appointed, For the price we paid and service we got the hotel was an exceptional value and refreshing change from overpriced European and American properties that charge a lot and provide little. Though I live far from Macau I would happily return.”