Puerto Vallarta · Jalisco

Marriott Puerto Vallarta Resort & Spa

Name: Marriott Puerto Vallarta Resort & Spa
Address: Avenida Paseo De La Marina 435, Puerto Vallarta, Jalisco, 48354, MX
Rating: 9

Avenida Paseo De La Marina 435, Puerto Vallarta, Jalisco, 48354

The experience

Luxury Resort with Private Beach and Infinity Pool

Private Beach and Infinity Pool: Enjoy exclusive access to a private beach area and unwind by the infinity pool with stunning views of Banderas Bay.

Ohtli Spa and Wellness Facilities: Indulge in luxury at the Ohtli Spa with a range of treatments, indoor pool, hot tub, and steam bath. Stay active at the gym or tennis courts.

Gourmet Dining and Ocean Views: Experience a culinary journey at the 4 on-site restaurants offering diverse cuisines. Sip on cocktails at the Lobby Bar while soaking in panoramic ocean views.

Escape to paradise at our luxury resort - book now to experience the ultimate relaxation and indulgence!

At the hotel

Popular amenities

110 listed

24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Babysitting/child services
Bar
Barber/beauty shop
Beach
Beachfront

View all amenities

Beauty Services
Bike tours
Billiards
Board games/puzzles
Breakfast in the room
Broadcast Live sport events
Business center
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Children's playground
Cleaning standards that are effective against Coronavirus
Concierge service
Darts
Delivered food - securely covered
Designated smoking area
Dry cleaning
Entertainment staff
Express check-in/check-out
Facilities for disabled guests
Fax/photocopying
Fence around pool
Fire extinguishers
First aid kit available
Fitness center
Fitness classes
Fitness facilities
Fitness/spa locker rooms
Food delivered to guest room
Free Parking
Free WiFi
Games room
Garden
Golf course
Grocery deliveries
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hair Salon Services
Hand sanitizer in guest room and key areas
Happy hour
Horse riding
Hot tub/Jacuzzi
Indoor pool
Infinity pool
Invoice provided
Ironing service
Kid meals
Kids' club
Kids' outdoor play equipment
Kids' pool
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Non-smoking rooms
Outdoor furniture
Outdoor pool
Parking
Parking garage
Pedicure
Personal trainer
Physical distancing in dining areas
Physical distancing rules followed
Pool bar
Pool with view
Private beach area
Private parking
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Sauna
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Snack bar
Snorkelling
Spa/wellness center
Spa/wellness center services
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming pool toys
Table tennis
Temporary art galleries
Tennis court
Tennis equipment
Terrace
Tour desk
Tour/class on local culture
WiFi available
Yoga classes

Live guest feedback

Guest reviews

9.0out of 10

Don't stay here!
jessecah2026 · Family · 2026-07-21
2/10
“Our stay at this hotel was extremely disappointing and fell far below our expectations. The day before our arrival, a guest was tragically killed by a crocodile on the beach. While we understand that unforeseen incidents can occur, we were never informed of this event prior to or upon check-in, which was concerning given the potential safety implications. Additionally, the hotel was preparing to close for renovations, but this was never disclosed before our stay. As a result, the property was severely understaffed. The Kids Club was unavailable because the staff member responsible for it had resigned, leaving our children without one of the amenities we specifically expected and paid for. The overall condition of the resort was poor. The property appeared dirty, service was noticeably lacking, and staffing shortages affected nearly every aspect of the experience. During the World Cup, several of the resort's restaurants were unavailable to hotel guests because reservations had been given to local patrons, despite our paying resort fees and daily charges with the expectation of full access to the amenities. To make matters worse, the resort experienced a power outage that lasted more than 12 hours during our stay. With temperatures exceeding 90°F, there was no air conditioning for an extended period, making the accommodations extremely uncomfortable. Overall, this property did not meet the standards of a four-star hotel. The lack of communication, poor maintenance, staffing issues, limited amenities, and service failures made for a very disappointing vacation. I would not recommend staying here based on our experience.”
Disappointing end to our stay. Hotel needs better communication.
589karid · Family · 2026-06-30
4/10
“Our stay was mostly enjoyable until the final night, when our experience took a dramatic turn. Around 3:00 a.m., the power went out and remained out for several hours. Without electricity, we had no air conditioning in extremely hot and humid conditions and were unable to charge our phones before leaving for the airport later that afternoon. Just as the electricity finally began to come back on, the water service stopped for about 30 minutes (brown water), leaving us unable to shower or prepare for our travel day. While the water was eventually restored, it only added to the frustration of an already stressful morning. What was most disappointing was the complete lack of communication, as the front desk phone went unanswered multiple times. There were no updates, announcements, or notices explaining what was happening or when service might be restored. We had to contact the front desk ourselves for information. When my husband went downstairs to the front desk at about 7:00 a.m., we were told there was little they could do until the manager arrived at 9:00 a.m. We were offered another room, but with our airport departure only four hours away, moving rooms wasn't a practical solution. To make an already stressful stay even more unsettling, we learned that a man had been killed by a crocodile nearby. Surprisingly, the hotel never communicated this incident to guests. We only became aware of it after a family member in the US contacted us because the tragedy had made national news. While we understand the incident was beyond the hotel's control, timely communication would have helped guests better understand the situation and any potential safety considerations. We also understand that unexpected emergencies and utility outages can happen and are not always within a hotel's control. However, how a hotel communicates with and cares for its guests during those situations is within its control. Better communication, more attentive service, and a sincere effort to assist guests would have made a significant difference.”
rivera · solo traveller · 2026-06-30
7/10
“No pudimos usar playa ni entrar al mar a lo que íbamos, por ataque mortal de cocodrilo, en todo el fin de semana mano pudimos ni caminar la playa”
Worth knowing: Que tenia desayuno para dos adultos y dos niños y éramos tres adultos, no quisieron cambiar y me tocó pagar..
Quiero regresar pronto
Raul · couple · 2026-06-18
9/10
“La piscina esta genial me encanto la temperatura del agua y la limpieza. El personal es muy amable y en genreal las instalaciones son muy bonitas.”
Worth knowing: La playa como tal no fue de mi agrado. Creo que deberian invertir mas en la arena de la playa. Los menus de bar son muy chicos en cuestion de comida.