Playa del Carmen · Quintana Roo
Alila Mayakoba by Hyatt
Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, Quintana Roo
The experience
Luxurious Accommodation and Amenities
Indulge in the ultimate relaxation experience at Upscale Andaz Mayakoba. Each air-conditioned room offers a flat-screen TV, plush bathrobes, and slippers for your comfort. Enjoy stunning views of the sea or lake from select units, ensuring a memorable stay.
Culinary Delights
Savor exquisite dining options at one of the four restaurants, ranging from fine dining at Casa Amate to beachfront seafood at Sotavento and Tinta del Pulpo. Room service is available 24 hours a day, catering to your cravings at any time.
Recreational Paradise
Embark on a journey of wellness at the Mayan Oasis Spa, featuring massage rooms, a hydrotherapy circuit, and sauna. Take advantage of water sports facilities, complimentary bicycle usage, and access to the El Camaleón Golf Club and Mayakoba Tennis Centre for a fulfilling stay.
Book your stay at Andaz Mayakoba now for an unforgettable upscale getaway!
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- ATM/cash machine on site
View all amenities
- Bar
- Beach
- Beachfront
- Beauty Services
- Bike tours
- Breakfast in the room
- Breakfast takeaway containers
- Broadcast Live sport events
- Business center
- Car hire
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Cooking class
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Diving
- Dry cleaning
- Electric vehicle charging station
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Fishing
- Fitness center
- Fitness classes
- Fitness facilities
- Fitness/spa locker rooms
- Food delivered to guest room
- Free Parking
- Free WiFi
- Garden
- Golf course
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Higher level toilet
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Non-smoking rooms
- Non-smoking throughout
- Outdoor fireplace
- Outdoor furniture
- Outdoor pool
- Parking
- Personal trainer
- Pet bowls
- Pets allowed
- Physical distancing in dining areas
- Physical distancing rules followed
- Pool with view
- Private beach area
- Private check-in/check-out
- Private parking
- Process in place to check health of guests
- Restaurant
- Room service
- Sanitized tableware & silverware
- Sauna
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Snorkelling
- Spa/wellness center
- Spa/wellness center services
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Sun umbrellas
- Swimming pool
- Terrace
- Toilet with grab rails
- Valet parking
- Walking tours
- Wheelchair accessible
- WiFi available
- Windsurfing
- Wine/champagne
- Yoga classes