Rotorua

Imperial Hotel Rotorua

Name: Imperial Hotel Rotorua
Address: Rotorua, NZ
Rating: 8

Rotorua

The experience

Welcome to the Imperial Hotel Rotorua, where comfort meets adventure in the heart of Whakarewarewa.

Relaxing AmenitiesDive into our inviting outdoor pool after a workout in our fully-equipped fitness center. Enjoy a selection of tasty snacks from our vending machine and take advantage of complimentary Wi-Fi to stay connected during your stay.

Comfortable AccommodationsChoose from 39 air-conditioned rooms featuring kitchenettes with stovetops and microwaves, complemented by plush pillowtop beds. Each room also boasts a private balcony or patio for you to unwind and soak in the beautiful surroundings.

Convenient LocationLocated just steps away from Whakarewarewa: The Living Maori Village and minutes from the stunning Redwoods Whakarewarewa Forest, explore the vibrant culture and nature Rotorua has to offer right at your doorstep.

Don’t miss out on an unforgettable stay—book your room at Imperial Hotel Rotorua today!

At the hotel

Popular amenities

17 listed

Accessible shuttle
Bicycle parking available
Breakfast available (surcharge)
Fitness facilities
Free self parking
Free WiFi
Front desk (limited hours)
Hot springs nearby
Luggage storage
No accessible shuttle

View all amenities

Outdoor furniture
Safe-deposit box at front desk
Smoke-free property
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible pool

Live guest feedback

Guest reviews

8.0out of 10

Janet · family · 2025-10-02
10/10
“Very clean rooms. Helpful staff. Good value”
Lesley · family · 2025-09-29
4/10
“The kitchen was dirty, fingermarks all over the copboards. hadnt been cleaned since the previous people no dish cloth or plug to do the dishes. Bathroom terribly small, in general, not the cleanest. beds were too hard, had a cheek to take bond off us when the place wasnt upto scratch, dirty outside ”
Mai-Ling · 2025-09-28
6/10
“Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️ ”
Tetauru · family · 2025-09-28
10/10
“.”