Wellington

James Cook Hotel Grand Chancellor

Name: James Cook Hotel Grand Chancellor
Address: 147 The Terrace, Wellington, 6011, NZ
Rating: 8.4

147 The Terrace, Wellington, 6011

The experience

Luxurious AccommodationJames Cook Hotel offers fully refurbished Executive King or Twin Rooms, providing a comfortable stay with modern amenities such as air conditioning, free WiFi, and stunning city or harbour views.

Convenient LocationSituated in the heart of Wellington, guests can easily explore popular attractions like Cuba Street and Courtenay Place within a short walk. Direct elevator access to Lambton Quay makes shopping and sightseeing a breeze.

Dining with a ViewIndulge in delicious buffet or à la carte dining at the 17th-floor Whitby’s Restaurant and Bar while enjoying panoramic harbour views. For a more casual experience, Sojourn Café offers a contemporary menu with live piano music to elevate your dining experience.

Experience luxury and convenience at James Cook Hotel - book now for an unforgettable stay!

At the hotel

Popular amenities

50 listed

24-hour front desk
24-hour security
Accessible parking
Air conditioning
Babysitting/child services
Bar
Cashless payment available
CCTV in common areas
Cleaning standards that are effective against Coronavirus
Coffee Shop on site

View all amenities

Concierge service
Daily housekeeping
Designated smoking area
Dry cleaning
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
Fitness center
Food delivered to guest room
Free WiFi
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Invoice provided
Ironing service
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Non-smoking rooms
Non-smoking throughout
Parking
Parking garage
Physical distancing rules followed
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Smoke alarms
Special diet menus - on request
Staff adhere to local safety protocols
Tour desk
Wheelchair accessible
WiFi available

Live guest feedback

Guest reviews

8.4out of 10

Necessary
Mike · family with children · 2026-09-13
5/10
“Location. On site parking. CHeap, but not the highest quality. Met expectations”
Worth knowing: Restaurant service was appauling. Waied 30 minutes for service on Friday night and no one came. Walked out and got instant service at a real restaurant that values the customers experiences. No refund on the $1 credit card charge. nor was this credited against the bill on check out.
Colin · solo traveller · 2026-09-13
9/10
“Convenient location, parking available, reasonably priced.”
Worth knowing: 1 ply toilet paper.
Excellent and we will return
Kate · couple · 2026-09-12
10/10
“Friendly staff, great location, comfortable room.”
Worth knowing: Nothing
So disappointing compared to the many other times I have stayed there.
Helen · solo traveller · 2026-09-12
5/10
“I have frequently stayed at the James Cook and always found the facilities excellent. This time i was disappointed partly because it was an older un-renovated room that was tired with two double beds squeezed in with little space for sitting etc. The room too was only two floors above the Terrace and very noisy.”
Worth knowing: 1. The room telephone did not work and so I could not ring reception or room service which I needed to do 2. The old fashioned shower over the bath would not switch to the shower function 3. I ordered a room service meal - well i had to go and order it from the dining room - the small main was lovely and I ordered a Kapiti cheese board which was rather expensive at 38 dollars. I was shocked to get only 3 small pieces of cheese, a lot of biscuits, some nuts etc and small piece of spread and decorative flowers. This was very poor value for a cheese board by comparison to my tasty small main at a much lower price - I think 28$