Stellenbosch · Western Cape

Delaire Graff Lodges and Spa

Name: Delaire Graff Lodges and Spa
Address: R310, Helshoogte Pass, Stellenbosch, Western Cape, 7600, ZA
Rating: 9.8

R310, Helshoogte Pass, Stellenbosch, Western Cape, 7600

The experience

Luxurious Accommodation with Private PoolDelaire Graff Lodges and Spa offers elegantly decorated rooms and suites with private pools, Butler’s Kitchen, and stunning mountain views. The modern furniture and Egyptian cotton linen provide a touch of luxury for a relaxing stay.

Indulgent Dining ExperienceIndulge in modern Asian Fusion cuisine at the Indochine restaurant, featuring organic farm products. Enjoy al fresco dining on the outside decking with picturesque garden views, creating a memorable dining experience.

Relaxation and ActivitiesUnwind at the spa with hydro-massage baths and aromatherapy treatments, or take a dip in the heated infinity pool overlooking the mountains. For adventure seekers, the hotel offers activities like hiking, horse riding, and fishing in the surrounding area.

Experience luxury, fine dining, and relaxation at Delaire Graff Lodges and Spa. Book your stay now for an unforgettable getaway.

At the hotel

Popular amenities

76 listed

24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Babysitting/child services

View all amenities

Bar
Beauty Services
Breakfast in the room
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Delivered food - securely covered
Designated smoking area
Facilities for disabled guests
Family rooms
Fire extinguishers
First aid kit available
Fitness center
Fitness facilities
Food delivered to guest room
Free Parking
Free WiFi
Fruits
Garden
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Hiking
Invoice provided
Ironing service
Key access
Laundry
Laundry washed per local authority guidelines
Luggage storage
Manicure
Massage services
Non-smoking rooms
Outdoor furniture
Outdoor pool
Parking
Pedicure
Physical distancing in dining areas
Physical distancing rules followed
Pool with view
Private check-in/check-out
Process in place to check health of guests
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Sauna
Shuttle service
Shuttle service (additional charge)
Spa/wellness center
Spa/wellness center services
Staff adhere to local safety protocols
Steam room
Sun loungers or beach chairs
Sun terrace
Sun umbrellas
Swimming pool
Terrace
Thermometers for guests provided by property
Wheelchair accessible
WiFi available

Live guest feedback

Guest reviews

9.8out of 10

Michael · family with children · 2026-08-28
10/10
“Gorgeous relaxing and fun! Wow! Everything stellar and an experience never before seen.”
The worst luxury hotel experience and the worst value for money.
Aline · couple · 2026-08-13
1/10
“Unfortunately almost nothing. Worst luxury hotel experience!”
Worth knowing: Terrible experience! Staff badly or not traineed, extremely expensive for what it is. Basic facilities did not work, communication with the hotel was extraordinarily difficult, and the service consistently failed to meet even reasonable expectations — let alone those of a luxury property. Unfortunately, our stay was deeply disappointing and nowhere near the level of service one would expect from a property carrying the Graff name. We are Graff jewellery clients and specifically chose this hotel for our honeymoon, expecting the same attention to detail, refinement and exceptional service that we associate with the brand. Instead, from the moment we arrived, almost every aspect of the experience fell short. We booked the hotel’s best room category for a couple, in large part because it featured a private heated pool. Unfortunately, despite being advertised as heated, the pool was so cold that we were unable to use it even once. We specifically asked the hotel to increase the temperature and were simply told that it could not be made any warmer. For one of the hotel’s top rooms — and considering that the heated private pool is a significant feature of the room — this was extremely disappointing. Even basic facilities in the room did not function as they should. The shower did not work properly, and the telephone in our lounge did not work at all. This became a much bigger problem because the lounges are located far from the reception and main hotel areas. With the in-room telephone not working, there was effectively no reliable way to contact the staff. WhatsApp messages frequently went unanswered, and mobile reception from our lounge was also poor. As a result, every time we needed assistance, I had to repeatedly try calling the hotel from my own international mobile phone.
Erick · family with children · 2026-06-24
10/10
“Best hotel i have ever stayed, this is what define an ultra luxury”
An incredible magical experience
Fatima · extended group · 2026-06-20
10/10
“The property was gorgeous, the facility was amazing and the rooms were spectacular The staff was beyond amazing even before we reached the property, the plans were sorted and the surprises were breathtaking”
Worth knowing: Nothing I can think of

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