Palma de Mallorca

Puro Grand Hotel

Name: Puro Grand Hotel
Address: Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012, ES
Rating: 9.3

Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012

The experience

Central LocationPuro Grand Hotel is ideally located in the heart of Palma de Mallorca, offering easy access to popular attractions such as Playa Ca'n Pere Antoni and Plaza Mayor.

Luxurious AmenitiesThis 5-star hotel boasts air-conditioned rooms with modern facilities including flat-screen TVs, private bathrooms, and minibars. Guests can enjoy room service, a garden, and a bar for relaxation.

Convenience and ComfortWith a 24-hour front desk and a paid airport shuttle service, Puro Grand Hotel ensures a seamless stay for guests seeking convenience and comfort in Palma de Mallorca.

Book your stay at Puro Grand Hotel now for a luxurious and hassle-free experience in Palma de Mallorca!

At the hotel

Popular amenities

75 listed

24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Allergy-free room
Bar

View all amenities

Bike tours
Breakfast in the room
Business center
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Coffee Shop on site
Concierge service
Daily housekeeping
Dry cleaning
Express check-in/check-out
Fire extinguishers
First aid kit available
Fitness facilities
Free WiFi
Garden
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Invoice provided
Ironing service
Key access
Key card access
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Massage services
Meeting/banquet facilities
Mobile app for room service
Non-smoking rooms
Non-smoking throughout
Outdoor furniture
Packed lunches
Pet basket
Pet bowls
Pets allowed
Physical distancing rules followed
Private check-in/check-out
Process in place to check health of guests
Property cleaned by professional cleaning companies
Public Bath
Restaurant
Room service
Safety deposit box
Sauna
Security alarm
Shared stationery like menus, pens are removed
Shuttle service
Shuttle service (additional charge)
Smoke alarms
Snack bar
Soundproof rooms
Spa/wellness center
Special diet menus - on request
Staff adhere to local safety protocols
Stand-up comedy
Steam room
Temporary art galleries
Walking tours
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

9.3out of 10

A beautiful hotel in a great location, but disappointing service, noise, and not worth the price.
Sukriti · couple · 2026-09-12
4/10
“Great central location and beautiful common areas.”
Worth knowing: Our ground-floor room was small and quite dingy, with the bathroom down a steep flight of stairs in the basement, and looked nothing like the images we had seen when booking. When we raised this, we were told that our room category included a wide variety of rooms. We asked to move and, although the hotel was full that day, said we’d happily move the following day but nobody ever got back to us. One evening, loud music from the hotel bar and guests chatting directly outside our room continued until around 12:45am. When we asked when it would end, we were simply offered earplugs. Service was average at best and not particularly friendly. At breakfast one morning, we were even told to get our own coffee while other guests were being served.
We really enjoyed our 2 night stay in this hotel in central Palma. Super friendly staff who ensured our stay was memorab
Tim · couple · 2026-09-09
9/10
“Great central location Good room facilities and very comfortable Super friendly staff”
Worth knowing: No towel hooks in our bathroom
Just perfect. In every way
Jane · family with children · 2026-09-07
10/10
“Really friendly help staff. Location was excellent , beds super comfy, food amazing!”
Worth knowing: Would have liked a lie flat sunbed
Amela · couple · 2026-09-06
10/10
“Mycket prisvärt och överträffade alla våra förväntningar! Charmig frukostmiljö och en exklusiv svit med tillgång till en egen terrass med både solstolar och solsäng. Servicen var hjälpsam, professionell och mycket trevlig. Rekommenderas varmt!”