Bitez

Caresse, a Luxury Collection Resort & Spa, Bodrum

Name: Caresse, a Luxury Collection Resort & Spa, Bodrum
Address: Adnan Menderes caddesi No: 89, Bitez, 48400, TR
Rating: 9.4

Adnan Menderes caddesi No: 89, Bitez, 48400

The experience

Luxury and RelaxationIndulge in luxury at Caresse, a Luxury Collection Resort & Spa in Bodrum. Unwind at the spa center and sauna, take a dip in the seasonal outdoor pool, or lounge at the private beach area.

Elegant AccommodationsEach room at Caresse is designed for comfort and style, featuring a flat-screen TV, a private bathroom with premium amenities, and cozy bathrobes and slippers for your relaxation.

Convenient LocationSituated in Bitez in the picturesque Aegean Region, Caresse offers easy access to Bodrum's attractions like the Bodrum windmills and Pedasa Antique City. With free WiFi, private parking, and a 24-hour front desk, your stay is sure to be seamless.

Experience luxury, comfort, and convenience at Caresse, a Luxury Collection Resort & Spa, Bodrum. Book now for an unforgettable stay!

At the hotel

Popular amenities

136 listed

24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Airport shuttle
Airport shuttle (additional charge)
Babysitting/child services
Bar
Barber/beauty shop
BBQ facilities

View all amenities

Beach
Beachfront
Beauty Services
Breakfast in the room
Business center
Canoeing
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Children's playground
Cleaning standards that are effective against Coronavirus
Concierge service
Cooking class
Currency exchange
Cycling
Daily housekeeping
Delivered food - securely covered
Diving
Dry cleaning
Emergency cord in bathroom
Evening entertainment
Face masks for guests available
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
Fishing
Fitness center
Fitness classes
Fitness facilities
Fitness/spa locker rooms
Food delivered to guest room
Free Parking
Free WiFi
Fruits
Games room
Garden
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hair Salon Services
Hammam
Hand sanitizer in guest room and key areas
Heating
Higher level toilet
Hiking
Horse riding
Hot tub/Jacuzzi
Indoor play area
Indoor pool
Infinity pool
Invoice provided
Ironing service
Key card access
Kid meals
Kids' club
Kids' outdoor play equipment
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Lockers
Lower bathroom sink
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Minimarket on site
Nightclub/DJ
Non-smoking rooms
Outdoor furniture
Outdoor pool
Outdoor pool - seasonal
Parking
Parking garage
Pedicure
Personal trainer
Pet basket
Pet bowls
Pets allowed
Physical distancing in dining areas
Physical distancing rules followed
Pool bar
Pool with view
Private beach area
Private check-in/check-out
Private parking
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Sauna
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Shuttle service
Shuttle service (additional charge)
Smoke alarms
Snack bar
Snorkelling
Soundproof rooms
Spa/wellness center
Spa/wellness center services
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Strollers
Sun loungers or beach chairs
Sun terrace
Sun umbrellas
Swimming pool
Temporary art galleries
Tennis court
Terrace
Themed dinner nights
Thermometers for guests provided by property
Toilet with grab rails
Tour/class on local culture
Valet parking
Water sport facilities on site
Wheelchair accessible
WiFi available
Windsurfing
Wine/champagne
Yoga classes

Live guest feedback

Guest reviews

9.4out of 10

Horrible management poor service
Aperolspritz1111 · Couples · 2026-08-21
2/10
“Beautiful property, shockingly poor service and management Not an 5 star experience. Unfortunately, this was the worst luxury hotel experience I have had, and certainly the worst I have experienced at a Marriott property. The resort itself is beautiful, which makes the level of service even more disappointing. This was not about one mistake. Over the course of our stay, we experienced a remarkable series of issues: * What appeared to be mold/mildew or moisture damage in our shower, which we reported and photographed. * An entrée at Buddha-Bar that never arrived; after approximately 40 minutes, we were told it had been delivered to another table. * Consistently slow pool service, where basic things like water, menus, towels and utensils often required multiple requests. * A complimentary in-room dining/breakfast gesture offered by management because of the existing problems took well over an hour to arrive, and multiple items were missing or incorrect. The hotel acknowledged this in writing. * On Thursday morning, staff woke us at approximately 8:30 a.m. because they incorrectly believed we were checking out that day. We were actually checking out Friday. * Reaching a manager required repeated requests, including having to explain that I was not going to sit in my hotel room waiting indefinitely for someone to call me. * We spoke with management in person on Thursday morning about the accumulating problems, so the property was well aware that this was not a single isolated complaint. The final checkout experience summed up the entire stay. As part of the service recovery, I had been told by a hotel representative on Thursday that a lunch would be complimentary. On Friday morning at 11:21 a.m., I proactively contacted the hotel to make sure it had been removed from our bill. I followed up repeatedly and specifically told them at 12:05 p.m. that we were leaving for the airport at 2 p.m. and wanted the issue resolved beforehand so we could have a quick checkout. Instead, they told me they would address it at reception. I asked again at 1:07 p.m. and, after still receiving no confirmation, pointed out that this was my third request. At checkout, it STILL had not been resolved. We then had to spend our departure re-explaining issues that had already been discussed with management and extensively documented through the hotel’s WhatsApp. Management’s explanation regarding the complimentary lunch was that the employee who promised it had not been authorized to do so and that there “must have been a miscommunication.” That is an internal hotel problem, not something that should become the guest’s problem while trying to leave for the airport—particularly after I had spent hours proactively asking them to resolve it. Mistakes happen, and I am generally very understanding when a hotel makes one. What was unacceptable here was the pattern: something would go wrong, we would report it, management would attempt to recover the situation, and then the recovery itself would create another problem. Even at checkout, we seemed to be starting from scratch despite having documented everything throughout the stay. I have stayed at St. Regis, JW Marriott and numerous other Marriott properties internationally, as well as plenty of non-luxury Marriott hotels. I have never experienced anything comparable. The physical property and location are lovely, and there were individual employees who were courteous and tried to help. Unfortunately, the overall operation and management of our stay fell dramatically below what I would expect from a Luxury Collection property. For anyone considering Caresse, I strongly recommend reading recent service reviews carefully. A beautiful resort is not enough at this price point when basic execution and service recovery repeatedly fail.”
amazing
C528WNemmad · Family · 2026-08-18
10/10
“it is amazing yet so peaceful the food is wonderful and the staff are great the whole experience provides such an amazing vibe”

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