London

Conrad London St James

Name: Conrad London St James
Address: 22-28 Broadway, London, SW1H 0BH, GB
Rating: 9.4

22-28 Broadway, London, SW1H 0BH

The experience

Luxurious Accommodations and Dining Experience

Conrad London St. James offers a blend of historic charm and modern luxury, with rooms featuring upscale amenities and elegant design. Indulge in British cuisine at The Pem restaurant, sip on craft beers at the Blue Boar pub, and experience traditional English afternoon tea in the Orchard room.

Cocktail Bar and Fitness Center

Unwind in style at The Hedgerow cocktail bar, where expert mixologists craft innovative drinks. Stay active at the 24-hour Fitness Center, equipped with the latest exercise technology for a refreshing workout experience.

Versatile Event Spaces and Prime Location

With over 7000 sq. ft. of flexible meeting space and cutting-edge audio-visual technology, Conrad London St. James is the perfect venue for business events, conferences, and weddings. Situated near iconic landmarks and transportation hubs, the hotel offers easy access to the best of London.

Book your stay at Conrad London St. James for an unforgettable blend of luxury and convenience.

At the hotel

Popular amenities

61 listed

24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Allergy-free room
Babysitting/child services
Bar
Breakfast in the room
Business center
Car hire

View all amenities

Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Concierge service
Contactless check-in/check-out
Currency exchange
Daily housekeeping
Delivered food - securely covered
Dry cleaning
Electric vehicle charging station
Express check-in/check-out
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
Fitness center
Fitness facilities
Food delivered to guest room
Free WiFi
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Heating
Ironing service
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Non-smoking rooms
Non-smoking throughout
Parking
Pet bowls
Physical distancing in dining areas
Private check-in/check-out
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Security alarm
Smoke alarms
Soundproof rooms
Special diet menus - on request
Staff adhere to local safety protocols
Toilet with grab rails
Valet parking
Wheelchair accessible
WiFi available

Live guest feedback

Guest reviews

9.4out of 10

AVOID THIS HOTEL, read carefully before booking.
Nabil · extended group · 2026-09-16
1/10
“Complete disaster! Please read carefully and avoid this hotel at all costs!!”
Worth knowing: Our arrival at Conrad London St James was a frustrating series of mistakes. Check-in took half an hour, only for us to be assigned twin rooms when we had booked and paid more for king rooms. There was no telephone in the room, so we had to return to reception. Staff explained that the rooms had recently been renovated and some items were still missing. We were then offered an accessible room, which did not suit our needs. After we declined, we were assigned another room—only to walk in and find another guest already inside having dinner. This was a serious privacy and security failure. After returning to reception for the third time, we finally received a king room. Sorting out the room allocation took almost another hour. We asked to speak with the manager, but they did not come out to meet us. When we finally settled in and tried to make tea, we found dirty cups covered in milk stains. The whole process felt disorganised, with little accountability or care for the guests waiting at reception. At a premium price, this fell far short of the service, cleanliness and basic competence we expected from a five-star hotel.
A great 3 night stay. Good location, great breakfast, friendly staff, upmarket facilities.
Heyliger · couple · 2026-09-15
9/10
“Room was comfortable. Location was great and within walking distance to tourist attractions. Breakfast had great variety and was substantial.”
Worth knowing: The shower floor was a little slippery. Probably from the oil in the shower gel.
My stay was excellent. I am excited to return for repeat stay.
Irene · solo traveller · 2026-09-11
10/10
“Experience with all areas used went very well. Being opposite St. James Station made it so easy to quickly get around London.”
Worth knowing: I had thought someone removed to TV remote from the room in error at a time, but it was my fault who did not realize it had only been moved to another end in the room.
Magnifique!!!!
Rukayat · couple · 2026-09-04
8/10
“Not bad. Please make provision for Halal Sausages and not pork, bacon and ham all the time.”
Worth knowing: Not a thing