Newcastle upon Tyne

Grey Street Hotel

Name: Grey Street Hotel
Address: 2-12 Grey Street, Newcastle upon Tyne, NE1 6EE, GB
Rating: 8.4

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE

The experience

Luxurious Boutique RoomsThe 4-star Grey Street Hotel offers boutique rooms with luxury linens and individual feature walls. Each room is elegantly designed with a flat-screen TV, laptop safe, work desk, and tea/coffee facilities. The en suite bathrooms feature White Company toiletries for your comfort.

City Retreat Luxury Salon & Day SpaIndulge in relaxation at the on-site spa offering various massage and beauty treatments. Enjoy facials, manicures, pedicures, massages, and waxing services. Guests can inquire about special discounts when booking their stay.

Fully Equipped Meeting RoomsWith 4 meeting rooms accommodating 2 to 100 people, Grey Street Hotel is ideal for business events and conferences. Benefit from modern facilities and professional services for a successful gathering.

Book now for a luxurious stay at Grey Street Hotel, where comfort and convenience meet in the heart of Newcastle.

At the hotel

Popular amenities

44 listed

24-hour front desk
Air conditioning
Allergy-free room
Breakfast in the room
Breakfast takeaway containers
Business center
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus

View all amenities

Concierge service
Daily housekeeping
Dry cleaning
Express check-in/check-out
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Free WiFi
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Heating
Invoice provided
Ironing service
Key access
Key card access
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Non-smoking rooms
Non-smoking throughout
Pet basket
Pet bowls
Pets allowed
Safety deposit box
Sanitized tableware & silverware
Security alarm
Smoke alarms
Snack bar
Staff adhere to local safety protocols
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

8.4out of 10

Great location
Tracey · solo traveller · 2026-09-19
9/10
“Staff excellent. check in was brilliant. Hotel clean and nicely decorated.”
Worth knowing: Very soft mattress WiFi hotspots
Grey Street Retreat
George · solo traveller · 2026-09-19
8/10
“Centrally located to most things we wanted to see/do. Friendly polite staff who always had a smile.”
Worth knowing: Room was dark as not much natural light getting through. King-size bed would of been much more comfortable to sleep in rather than a double bed. Don't let above put you off as some clients prefer this. We would stay again if available next time we are in town.
Neophytos · solo traveller · 2026-09-19
8/10
“Η τοποθεσία του ξενοδοχείου ήταν εξαιρετική!”
Worth knowing: Το δωμάτιο μας είχε εσωτερική σκάλα για να πας στο μπάνιο κάτι το οποίο μας δυσκόλευε.
The Grey Street Hotel was a revelation, as was the beauty of its location. I'd return in a heartbeat
Frederick · extended group · 2026-09-18
10/10
“The staff at the Grey Street Hotel was so helpful -- we had to have bags sent ahead to the hotel and they were ready and waiting for us. We arrived before check-in time and they stowed our backpacks for us while we went to explore the city. Newcastle is a gorgeous city and Grey Street is breathtaking.”
Worth knowing: The elevator is quite tiny but it did the job. The bathroom could benefit from additional hooks and places to put toiletry bags. The coffee machine at breakfast was having issues. That's about it.