Hotelaholic

San Jose · California

Hotel De Anza

233 W Santa Clara St, San Jose, California, 95113

8.4 Excellent246 guest reviews

Live availability

Book your stay

Check-in
Dec 3, 2026
Check-out
Dec 5, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in the premium bedding and designer toiletries in our 100 guestrooms, each equipped with complimentary wireless internet and flat-screen TVs. Exciting Amenities Unwind at the bar/lounge, stay productive in the business center, and host events in our spacious conference facilities. Prime Location Conveniently situated near attractions like San Pedro Square and the San Jose Museum of Art, with the airport just a short drive away.

Book your stay at Hotel De Anza, a Destination by Hyatt Hotel for an unforgettable experience in the heart of San Jose!

HAPPI HIGHLIGHTS

  • Great downtown location / near SAP Center

  • Clean rooms reported by many guests

  • Friendly and helpful staff (front desk frequently praised)

At the hotel

Popular amenities

31 listed
  • 24-hour fitness facilities
  • 24-hour front desk
  • Accessible shuttle
  • Assistive listening devices available
  • ATM/banking
  • Banquet hall
  • Braille or raised signage
  • Casino nearby
  • Computer station
  • Conference space
View all amenities

Fitness & outdoors

  • Garden
  • Golfing nearby
  • Hiking/biking trails nearby
  • Terrace

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • No accessible shuttle
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Safe-deposit box at front desk

Services & essentials

  • Coworking spaces
  • Free WiFi
  • Porter/bellhop
  • Proposal/romance packages available
  • Scooter/moped rentals nearby
  • Wedding services

Review in focus

246 reviews
10/ 10
Overall excellent, the front desk staffs are amazing! We experienced the alarm errors which I believe are not usual
Dehong · family · 2025-10-13

The guest experience

8.4out of 10
246 verified reviews

Loved most

  • Great downtown location / near SAP Center
  • Clean rooms reported by many guests
  • Friendly and helpful staff (front desk frequently praised)
  • Quiet stays for many guests
  • Good value for the room rate (excluding parking fees)

Worth knowing — Small or outdated rooms for some guests · Expensive and confusing parking / valet failures · Noisy air conditioning in multiple rooms · Non-working TVs and poor responsiveness from staff on that issue · On-site restaurant under construction; limited F&B options · Occasional cleanliness lapses in common areas (e.g., elevator)

How guests scored the stay

  • Overall Experience9.7

    Overall positive sentiment: numerous guests said they'd return, citing helpful staff, cleanliness and great location despite the isolatable issues noted above.

  • Location9.4

    Consistently called out as a major positive — very convenient downtown location and short walk to the SAP Center; guests repeatedly cited location as a highlight.

  • Cleanliness8.9

    Multiple guests reported clean rooms and tidy spaces; occasional lapses noted (elevator and some dated areas) but overall cleanliness is strong.

  • Service8.4

    Generally friendly and helpful front desk and staff praised by several guests, though some reports describe poor responsiveness (unresolved TV issues, unreturned manager emails).

  • Value for Money8.0

    Many guests felt the room price was reasonable for downtown San Jose, but expensive parking ($50/night) and some service failures detracted from perceived value.

  • Food and Beverage7.8

    Limited mentions; on-site restaurant was reported under construction which lowered the score for food & beverage options during the stays.

  • Room Quality7.6

    Mixed feedback: some rooms described as clean and spacious, while others noted very small, outdated rooms and issues like loud AC and dated bathrooms needing remodel.

  • Amenities7.4

    Several amenity problems reported (non-working TVs, noisy air conditioners, valet/parking failures, on-site restaurant under construction) reducing the amenities score.

Live guest feedback

Guest reviews

Mixed experiences

80% of 20 recent stays rated 8+

8.4246 reviews

  • Guest review

    10/10

    Dehong · family · 2025-10-13

    “Overall excellent, the front desk staffs are amazing! We experienced the alarm errors which I believe are not usual ”

  • Guest review

    2/10

    Andrew · family · 2025-10-12

    “TVs didn’t work, staff didn’t care. Pretended they didn’t know what was happening. Had a family member stay the same night, same problem, same lame excuses. Complained to the front desk on 2 occasions shortly after I arrived and again later in the evening after they were suppose to fix while I was out. Nothing done at all. Complained again at check out and the CSR said I needed to email the manager, it was Sunday and they were not working and No one was on staff that could help, hmmm seems strange. Sent 2 emails & called with No response. Guess now they get a negative review and I will never stay there again. In a competitive Downtown SJ hotel market, they should try better and try harder.”

  • Guest review

    10/10

    Jonell · family · 2025-10-12

    “It was less then a 10 min walk to the SAP center ”

  • Guest review

    10/10

    Jean · 2025-10-11

    “Clean room and friendly staff. However, more valet parking attendants would have made the experience a little more smoother.”

  • Guest review

    10/10

    EJ · family · 2025-10-10

    “Doesn't disappoint. ”

  • Guest review

    10/10

    Liliana · family · 2025-10-10

    “It was my first time here and I will for sure be coming back! It was clean and tidy. The staff were very helpful!”

  • Guest review

    10/10

    Clayton · 2025-10-10

    “Came for a Sharks hockey game. Very convenient location. ”

  • Guest review

    10/10

    James · 2025-10-09

    “Great service ”

  • Guest review

    2/10

    Chad · 2025-10-07

    “The room is a size of a walk-in closet. They charge almost $50 to park your vehicle. The elevator I took up to my room looks like it has them in wiped down in months. The reception lady was nice but this facility doesn’t have parking that’s easily accessible. Luckily I’m in a rental car so I really don’t care but I have to park on the street while I was parking. There homeless people walking down the sidewalk being fairly aggressive definitely not a place. I would spend another night if I hadn’t prepaid for it I would’ve walked away.”

  • Guest review

    8/10

    David · 2025-10-07

    “It was clean and quiet”

  • Guest review

    10/10

    DavID · 2025-10-07

    “Great location love the hotel”

  • Guest review

    10/10

    Sasha · 2025-10-06

    “Great location ”

  • Guest review

    10/10

    Martin · 2025-10-06

    “Yes”

  • Guest review

    4/10

    Sophia · 2025-10-06

    “Party hotel ”

  • Guest review

    8/10

    Gerardo · partner · 2025-10-05

    “Clean room and friendly staff. ”

  • Guest review

    10/10

    Emilio · 2025-09-29

    “It was a great experience ”

  • Guest review

    10/10

    Vartan · 2025-09-28

    “Great”

  • Guest review

    8/10

    Sonia · friends · 2025-09-28

    “Loud AC unit, bathroom/shower needs remodeling.”

  • Guest review

    6/10

    Jessica · 2025-09-28

    “Room very small and outdated ”

  • Guest review

    8/10

    Julia · friends · 2025-09-26

    “the AC barely worked so it was hot, but it was a nice room”

View all guest reviews

Hotel info and reviews come from third-party sources.