HAPPI EXPERIENCE
The stay, in detail
Rooms & comfort
In the heart of Silicon Valley's lively Santana Row district, Hotel Valencia Santana Row is a soulful escape celebrating life's simplest and enduring pleasures: immersive experiences, inspired food and drink, Old World architecture, lavish accommodations, unparalleled hospitality, and the gift of time. The only hotel in San Jose's Santana Row, Hotel Valencia is steps from its world-class shopping, dining, and nightlife, and moments from Santa Clara. Its 216 rooms and suites are both elegant escapes and luxurious launchpads for San Jose-inspired adventures, with Egyptian cotton linens, custom-designed beds, Italian white virgin marble bathrooms, lighted makeup mirrors, leather club chairs, an Honor Bar and cozy bathrobes.
The hotel's courtyard is a tucked-away space for al fresco dining and handcrafted cocktails, a bubbling fountain, live music in the evenings, and the aroma of Valencia oranges.
HAPPI HIGHLIGHTS
Excellent location (Santana Row, walkable to shops/restaurants)
Friendly, helpful staff (named staff praised)
Comfortable, clean rooms; occasional upgrades
At the hotel
Popular amenities
- 24-hour front desk
- Access to health care professionals
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Bar
- Breakfast in the room
- Breakfast takeaway containers
- Business center
- Cashless payment available
View all amenities
Pools & wellness
- Hot tub/Jacuzzi
- Massage services
- Outdoor pool
Dining & drinks
- Delivered food - securely covered
- Food delivered to guest room
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
Fitness & outdoors
- Fitness center
- Terrace
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Private parking
- Valet parking
Guest services
- Express check-in/check-out
- Fax/photocopying
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Pets allowed
- Tour desk
Services & essentials
- Designated smoking area
- Face masks for guests available
- Family rooms
- Mobile app for room service
- Non-smoking throughout
- Room service
- WiFi available
Review in focus
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