Key West · Florida

Ocean Key Resort & Spa, a Noble House Resort

Zero Duval St., Key West, Florida, 33040

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Rooms & comfort

    Oceanfront Key West resort at Zero Duval Street, with colorful, island-inspired rooms and suites, each with a private furnished balcony, a daily-refreshed mini bar and views from partial ocean to Gulf of Mexico oceanfront.

The resort offers the LIQUID Pool Bar & Lounge, Hot Tin Roof restaurant, Sunset Pier, and SpaTerre.

HAPPI HIGHLIGHTS

  • Excellent location / sunset pier

  • Friendly, attentive staff (Craig mentioned)

  • Live music / jazz on the pier

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Spa/wellness center
  • Spa/wellness center services

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Electric vehicle charging station
  • Face masks for guests available
  • Fishing
  • Happy hour
  • Mobile app for room service
  • Room service
  • Snorkelling
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

269 reviews
8/ 10
L’emplacement , la décoration , la gentillesse du personnel , les repas étaient assez bons
martine · couple · 2026-10-17

The guest experience

8.5out of 10
269 verified reviews

Loved most

  • Excellent location / sunset pier
  • Friendly, attentive staff (Craig mentioned)
  • Live music / jazz on the pier
  • Attractive, colorful decoration
  • Good bathroom amenities (pleasant scents)
  • Meals generally good

Worth knowing — Cleanliness/hygiene concern (one review) · Rooms outdated or inconsistent quality · Uncomfortable sofa bed reported · Small gym · Small pool (location-related) · Balcony gets very hot in sun

How guests scored the stay

  • Location10.0

    Consistently praised: central position, on the pier with sunset views; multiple guests cited location as a key positive.

  • Overall Experience10.0

    Overall very positive sentiment across many reviews — guests described stays as 'perfect', 'fabulous', and 'a dream' despite a few specific negatives.

  • Service9.5

    Very strong service mentions — multiple guests praised staff kindness and singled out 'Craig' for exceptional, above-and-beyond service.

  • Amenities9.0

    Strong amenities highlights — Sunset Pier, live jazz, pleasant bathroom amenities — though gym and pool were noted as small.

  • Food and Beverage8.5

    Generally positive comments about meals ('les repas étaient assez bons') and bar/drinks at the pier; one guest noted no breakfast available.

  • Value for Money8.0

    Some guests found the hotel pricey and noted mismatches between price and room received (e.g., paid more for sunset view but got a lesser room), yet many felt location justified the cost.

Live guest feedback

Guest reviews

Consistent

78% of 9 recent stays rated 8+

8.5269 reviews
  • Très «  key west «  coloré et joyeux

    8/10

    martine · couple · 2026-10-17

    “L’emplacement , la décoration , la gentillesse du personnel , les repas étaient assez bons”

  • Tudo perfeito!

    9/10

    Mario · couple · 2026-09-09

    “Localização”

  • Craig makes sure your vacation is the best and he goes beyond to make sure.

    10/10

    Brian · couple · 2026-09-04

    “The staff at Ocean Key make you feel like home!! Craig makes sure your vacation is the best and he goes beyond to make sure.”

  • Guest review

    7/10

    christelle · couple · 2026-08-14

    “L’emplacement”

  • A nice stay! Would go back! Just stay in a different area without the sun on our balcony:)

    8/10

    Connie · couple · 2026-07-20

    “Location was great!”

  • Guest review

    9/10

    Oren · family with children · 2026-06-30

    “מיקום נוף מעולה מלון ברמה גבוהה”

  • 不会再去。

    5/10

    Beibei · family with children · 2026-06-21

    “卫生”

  • Guest review

    9/10

    Jonalyn · solo traveller · 2026-05-28

    “It's a great location. Right at the center of everything. They have Sunset Pier which is perfect for having drinks, listening to live music all while waiting for sunset. The bathroom amenities is great - shampoo, conditioner, moisturizer is very pleasant smellong that you'll be tempted to buy them.”

  • Guest review

    10/10

    Robert · couple · 2026-05-16

    “Everything was fabulous”

Hotel info and reviews come from third-party sources.

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