Miami Beach · Florida

The Ritz-Carlton, South Beach

1 Lincoln Rd, Miami Beach, Florida, 33139

8.4 Excellent142 guest reviews

Live availability

Book your stay

Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in massages, body treatments, and facials at the spa. Relax by the outdoor pool, spa tub, or sauna. Enjoy a meal at the restaurant or sip a drink at the bar/lounge.

  • Convenience at Your Fingertips

    Benefit from concierge services, a business center, and 24-hour room service. Unique shopping experiences, a hair salon, and a variety of bars are available on-site.

  • Prime Location

    Explore nearby attractions like the Collins Avenue Shopping Area, Miami Beach Beaches, and the Art Deco Historic District. Close proximity to major airports for convenient travel arrangements.

To book a luxurious stay at The Ritz-Carlton, South Beach and experience unparalleled comfort and convenience, contact us now.

HAPPI HIGHLIGHTS

  • Clean rooms (many positive mentions)

  • Professional, helpful staff

  • Excellent pool and beach access

At the hotel

Popular amenities

86 listed
  • 24-hour fitness facilities
  • 24-hour front desk
  • Access to nearby indoor pool
  • Accessible shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Beach cabanas (surcharge)
View all amenities

Pools & wellness

  • Full-service spa
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Dining & drinks

  • Breakfast available (surcharge)
  • Food and water bowls
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach yoga on site
  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Golf lessons available nearby
  • Golfing nearby
  • Recycling
  • Wheelchair-accessible fitness center

Rooms & comfort

  • Change of towels (on request)
  • Television in common areas

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property
  • Visual alarms in hallways

Getting around & access

  • Covered parking
  • Elevator
  • No accessible shuttle
  • Secured parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible
  • Wheelchair-accessible public washroom

Guest services

  • Boat tours nearby
  • Concierge service
  • Ecotours nearby
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Segway rental/tour nearby
  • Tours/ticket assistance

Services & essentials

  • Braille or raised signage
  • Change of bed sheets (on request)
  • Computer station
  • Conference center
  • Conference space
  • Electric car charging station
  • Energy-saving switches
  • Free newspapers in lobby
  • Game viewing nearby
  • Grocery/convenience store
  • Housekeeping on request
  • Kayaking nearby
  • Limo or town car service available
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Porter/bellhop
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Shopping on site
  • Snorkeling nearby
  • Stair-free path to entrance
  • Surfing/bodyboarding nearby
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Water skiing nearby
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance

Review in focus

142 reviews
10/ 10
The rooms were very clean, and the staff was extremely professional and courteous. The pool and the access to the Miami Beach area are by far the most convenient and relaxing amenities within the property.
John · partner · 2025-10-11

The guest experience

8.4out of 10
142 verified reviews

Loved most

  • Clean rooms (many positive mentions)
  • Professional, helpful staff
  • Excellent pool and beach access
  • Great central Miami Beach location
  • Comfortable rooms and beds
  • Excellent breakfast and personalized pool service

Worth knowing — Pest sighting (cockroach) reported · Inconsistent service for some guests; dispute/partial refund issue · Unexpected extra charges (resort fee, guest/room fees) · Beach chairs/umbrellas only available until 6pm · Occasional lapses in meeting Ritz-Carlton brand standards

How guests scored the stay

  • Location9.2

    Consistently positive: frequent praise for beach access, pool proximity and overall excellent location in Miami Beach.

  • Amenities9.0

    Strong: pool and beach area repeatedly highlighted as convenient and relaxing, with good pool service; minor complaint about beach chairs/umbrellas availability ending at 6pm.

  • Food and Beverage9.0

    Positive: breakfast at Zaytina described as excellent and food/pool service noted as highly personalized and exceptional.

  • Room Quality8.8

    Generally positive: rooms and suites described as very comfortable with good bedding; no major room-quality defects reported aside from isolated service-related issues.

  • Service8.7

    Mostly praised—staff repeatedly described as extremely professional, courteous and incredibly helpful, with exceptional pool service—offset by a notable complaint about careless service and a disputed refund that harmed one guest's experience.

  • Overall Experience8.0

    Generally very good—many 'outstanding', 'superb' and 'phenomenal' stays—but a few severe negative experiences (pest sighting, refund dispute) bring the overall impression down from perfect.

  • Cleanliness7.5

    Mixed signals: several guests report very clean rooms, but a serious pest sighting (cockroach) and at least one complaint about overlooked details reduce the score.

  • Value for Money7.0

    Weaker: multiple mentions of unexpected additional charges (resort fee, extra guest/room charges) and billing surprises lower perceived value despite occasional good deals.

Live guest feedback

Guest reviews

Mixed experiences

84% of 19 recent stays rated 8+

8.4142 reviews

  • Guest review

    10/10

    John · partner · 2025-10-11

    “The rooms were very clean, and the staff was extremely professional and courteous. The pool and the access to the Miami Beach area are by far the most convenient and relaxing amenities within the property.”

  • Guest review

    10/10

    Lina · 2025-10-05

    “Outstanding in every way. ”

  • Guest review

    10/10

    Charles · 2025-10-02

    “Superb property Incredibly helpful staff. Very comfortable ”

  • Guest review

    2/10

    Dania · 2025-09-05

    “I just stayed at the Ritz-Carlton Miami Beach and I’m honestly shocked at how bad the experience was. The service was careless, the details were completely overlooked, and the whole stay felt nothing like the Ritz-Carlton I’ve known and trusted for years. It was so bad that I actually requested a refund. I was approved on-site, so I cut my stay short and left — only to end up with a partial refund and a denial of the very promise I was given. That kind of treatment is unacceptable from any hotel, let alone one carrying the Ritz-Carlton name. This property is trading on the Ritz brand without living up to it in any way. For a brand that’s supposed to be the gold standard of hospitality, this was a disgrace to the Ritz legacy. I hope corporate steps in quickly because loyal guests deserve so much better. ”

  • Guest review

    10/10

    Alex · family · 2025-09-03

    “We celebrated our wedding anniversary here and had the most wonderful time. Thank you to the hotel staff for making our stay so special!”

  • Guest review

    10/10

    Aurelian · 2025-08-31

    “Great ”

  • Guest review

    2/10

    Adil · 2025-08-23

    “Extremely Disappointed – Unacceptable Experience I booked a stay at The Ritz-Carlton in South Brach Miami expecting the highest standard of cleanliness and luxury. Unfortunately, my experience was anything but. Upon waking up the first morning in my room, I was shocked and disgusted to discover a cockroach. At a hotel of this caliber, basic hygiene should never be in question. The presence of pests is simply unacceptable, especially at a property that prides itself on offering a five-star experience. It completely ruined my sense of comfort and trust in the brand. While the staff were polite, this incident overshadowed everything else about my stay. I expected far better from The Ritz-Carlton, and I left feeling extremely disappointed. I sincerely hope management takes this issue seriously and addresses it immediately to prevent other guests from experiencing the same.”

  • Guest review

    10/10

    Alicia · 2025-08-21

    “First-time at this property. Usually stay next door when we’re in South Beach. Our kids stayed at the Ritz a month ago and raved about the pool area and how you could get a seat no matter what time of day. No getting up at 7 to get a chair at the pool! They also booked through Amex and got a great deal on early and late check in. ”

  • Guest review

    10/10

    Jason · 2025-08-17

    “Repeat visit. Will be back.”

  • Guest review

    10/10

    higo · 2025-08-15

    “Everything about this Hotel is a 10. Location, staff, pool, beach area, not even one single complain on my 4 days stay. No doubt, it will be the place I’ll be staying next time I’ll go back to Miami. ”

  • Guest review

    10/10

    Anna · 2025-08-10

    “Great ”

  • Guest review

    10/10

    Kathy · 2025-08-06

    “.”

  • Guest review

    10/10

    Eleni · 2025-08-05

    “Excellent service Excellent location Very nice on the beach area The only is that beach chairs and umbrellas are available until 6 pm it will be nice to be maybe an hour later ”

  • Guest review

    2/10

    Elham · family · 2025-08-05

    “I booked a suite for four people and expected to be charged accordingly. However, I was surprised to see additional charges on my bill, including fees for the number of guests—which was already disclosed at the time of booking—as well as a resort fee, resort tax, and extra room charges. The total amount charged was significantly higher than I anticipated and quite unexpected.”

  • Guest review

    10/10

    Clarence · family · 2025-07-30

    “Very comfortable bed”

  • Guest review

    10/10

    Ryann · family with children · 2025-07-29

    “The breakfast at Zaytina was excellent! In addition to that the service at the pool was nothing less than exceptional and very personalized. ”

  • Guest review

    10/10

    Mirza Yamileth · partner · 2025-07-25

    “Phenomenal Stay!”

  • Guest review

    10/10

    Gretchen · 2025-07-25

    “Everything was perfect!”

  • Guest review

    10/10

    Katerine · family with children · 2025-07-23

    “.”

View all guest reviews

Hotel info and reviews come from third-party sources.

Hotelaholic

Every guide is written by Happi, our AI travel writer.

© 2026 Hotelaholic.com. All Rights Reserved.