Experience the ultimate relaxation at our hotel on Brickell Key Island, offering breathtaking views of the Miami skyline and Biscayne Bay. Indulge in luxurious spa services and unwind in style.
Elegant Accommodations and Top-Notch Amenities
Each guest room features a private balcony, flat-screen cable TV, iPod docking station, and a well-stocked minibar. Enjoy the evening turndown service and rejuvenate in the marble bathroom with a walk-in shower and separate bathtub.
Gourmet Dining and Leisure Facilities
Savor delectable Peruvian dishes at La Mar by Gaston Acurio or enjoy classic cocktails at MO Bar + Lounge. Take a dip in the infinity-edge outdoor pool with butler service or stay active in the state-of-the-art fitness centre.
Book now to elevate your Miami experience at the Mandarin Oriental, Miami.
✦HAPPI HIGHLIGHTS
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Exceptional, attentive service (multiple named staff praised)
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Perfect/central location with great views
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Spacious rooms with verandas and clean accommodations
At the hotel
Popular amenities
54 listed
Air conditioning
ATM/banking
Car hire
Cleaning standards that are effective against Coronavirus
Concerts/live shows
Concierge service
Contactless check-in/check-out
Currency exchange
Delivered food - securely covered
Electric bicycle charging station
View all amenities
Pools & wellness
Exercise/lap pool
Health or beauty spa nearby
Heated pool
Hot tub/Jacuzzi
Infinity pool
Massage services
Sauna
Dining & drinks
Food delivered to guest room
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Fitness & outdoors
Fitness facilities (surcharge)
Terrace
Rooms & comfort
Non-smoking rooms
Safety & cleanliness
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Self parking (surcharge)
Guest services
Fax/photocopying
Front desk (limited hours)
Invoice provided
Ironing service
Luggage storage
Pets allowed
Supervised childcare/activities
Tour desk
Services & essentials
Face masks for guests available
Family rooms
Internet access
Paid WiFi
Reception hall
Room service
Swimming nearby
Review in focus
402 reviews
10/ 10
A beautiful property with breathtaking views, exceptional service, and incredible food. The location is perfect, and every detail reflects the luxury Mandarin Oriental is known for. Highly recommended.
Milaher · Couples · 2025-12-27
The guest experience
8.5out of 10 402 verified reviews
Loved most
Exceptional, attentive service (multiple named staff praised)
Perfect/central location with great views
Spacious rooms with verandas and clean accommodations
Excellent food: superb restaurant and standout breakfast buffet
Worth knowing — One reported incident of doorman/valet damaging a rental car · Property described as aging and 'living on past grace'; scheduled closure/demolition · Not inexpensive — some guests note high price relative to expectations
How guests scored the stay
Food and Beverage9.0
Restaurant repeatedly described as superb, breakfast buffet called a treat, and bar cocktails praised — a clear strong point.
Service8.8
Consistently praised (named staff, warm welcomes, attentive front desk, helpful pool staff) though one serious incident reported (doorman/valet damaged a rental car) which slightly lowers the score.
Room Quality8.8
Multiple mentions of large, spacious rooms and a junior suite with a large veranda and great views; one comment that the hotel relies on past grace reduces perfection slightly.
Location8.7
Repeatedly called 'perfect' or 'amazing' with great views and easy access to Brickell; a clear strength in reviews.
Overall Experience8.5
Overall very positive stays with exceptional staff and memorable views/food; the impending closure and isolated negative incidents moderate the otherwise excellent experience.
Cleanliness8.3
Rooms described as large, spacious and clean by multiple reviewers; no widespread cleanliness complaints but not heavily commented on.
Amenities8.0
Pool and leisure facilities praised and used by guests, but some mentions that the property is dated and will be closed/demolished, which tempers the score.
Value for Money7.9
Guests note the hotel is not cheap; many feel you 'get what you pay for' but the price sensitivity and comments about fading former glory lower this rating a bit.
Live guest feedback
Guest reviews
Mixed experiences
80% of 20 recent stays rated 8+
8.5402 reviews
Perfect location lovely hotel
10/10
Milaher · Couples · 2025-12-27
“A beautiful property with breathtaking views, exceptional service, and incredible food. The location is perfect, and every detail reflects the luxury Mandarin Oriental is known for. Highly recommended.”
A good choice for a stay in Miami
10/10
aligF2812LI · Couples · 2025-11-02
“A very good hotel in a great location. The room we booked had lovely views and the restaurant was superb. All of the staff we met were charming and although not a cheap place to stay - you get what you pay for.”
Nice farewell to old Mandarin Oriental Miami!
10/10
Zehui · young couple · 2025-05-30
“Everything! Is great and incredibly satisfying!!! Sadly this locations gonna be out for 5 years…”
Excellent in Many Ways!
10/10
649dedeb · Couples · 2025-05-29
“We had a great stay here-beautiful hotel-excellent location- very helpful staff.
We liked walking across the bridge to explore Brickell- some good shopping and restaurants. We had a lovely jr suite with a really large veranda- and enjoyed sitting out there-watching boats go by and looking at the downtown cityscape. The breakfast buffet at the hotel was a treat. Great variety and delicious food.
We would love to return but were told that the hotel will be demolished and a new hotel and residential tower will take its place. Based on this stay-we will try to find another Mandarin Oriental to stay at, in our travels.”
okay nothing special
6/10
Mandy · solo traveller · 2025-05-28
“the hotel lives on its past grace. it is ok but not ideal for a traveller used to real Luxury.”
Relaxing revitalised stay
10/10
Dr · young couple · 2025-05-27
“Location was amazing”
Four Day Stay
10/10
GDEF99 · Couples · 2025-05-22
“My first time in Miami & stayed at this fantastic hotel with my girlfriend our room was large spacious & clean with a great view. We flew in from Montego Bay Jamaica after spending six days in Jamaica . I cannot fault any of the staff at this fabulous hotel , they were friendly , courteous & always willing to help . We used the pool facilities again the staff there were amazing . It’s a shame this hotel will be permanently closed as from 31/05/25 demolished then renovated for the next five years I’m %100 they will come back bigger , better, fabulous with the same high standards”
My Favorite Hotel Chain and I'm a Fan for LIFE
10/10
renieu · Couples · 2025-05-22
“Absolutely amazing! I have been going to this hotel since 2012 and my favorite hotel chain. So sorry you're closing but looking forward to seeing the renovation. Many have said it won't have the same intimate feeling but it will always have a special place in my heart.”
Perfection!!!
10/10
PJ727BTN · Friends getaway · 2025-05-22
“Stunning does not say enough! From Sebastian's warm welcome at the front desk to Melissa's amazing cocktails at the bar! Everything was a dream. The service was just perfect and the staff was so caring. This style of service is the reason to stay at 5 star resorts and come back again and again.”
Exceptional service
10/10
fettyd2024 · Family · 2025-05-20
“Mandarin Oriental Miami Turned our stay incredible. My family and I , would like to thank director Jakub Direcotr of room for everything and rest of the staff from doormen , valet and front desk , Restaurent staff and housekeeping department for making our stay very enjoyable as always . 🌟🌟🌟🌟🌟
Looking forward coming back
I appreciate you for everything 🙏”
Exceptional
10/10
Emina · group · 2025-05-19
Nice hotel
8/10
ninafY5294UU · Family · 2025-05-18
“I like this hotel. The rooms are ok. Clean and with enough space for a a family of three. It is a bit worn, but I am told it is to be torn down, so it makes sense. Breakfast was really good, and breakfast patio is lovely to sit in. I also liked the pool and the pool area wich also have a nice little bar and lovely staff. Parts of the hotel has wall painting by the fascinating Flore. The artist was new to me, but I spent a good chunk of time in this hotel just staring at his art. Also it was quiet at night in our romm, and we had great view of the water. Walking distance to all we needed.”
Beautiful Hotel Excellent service
10/10
T68BQjuanr · Family · 2025-05-15
“We stayed for 5 days at this beautiful hotel and had an amazing time. Every staff member was so welcoming and accommodating. The food at La Mar, as well as the pool bar was so delicious and fresh. Housekeeping made sure that our room was perfectly serviced every day My daughter was amazed how all her toiletries and make up was neatly organized We spent most of our time at the pool and can’t express enough how much we enjoyed it Thank you to Entire staff and see you again Love you All”
Great experience!!
10/10
ericdL5348KC · Business · 2025-05-15
“The hotel and staff were wonderful. The food was exceptional considering the fact it was in a hotel. We all enjoyed each day and all meals. As for my service staff, Mayelina was one of our morning and evening service staff with exceptional service.
She was very attentive, super helpful with insight on the city, its transportation and where the Ice-cream spots might be.
Leon was also great and very quick on spotting needs and providing service that was wonderful. I am sure I am missing some but wanted to name a couple that stood out to me. Please say hi to them and thank you. The ambience in Mandarin is great!!
My room staff kept it clean and comfortable also. Nice experience here and the best food I have had in a hotel in a very long time. Thank you”
Bad
1/10
Shaimaa · young couple · 2025-05-15
Good
7/10
Alessandro · young couple · 2025-05-14
good
10/10
W6271POmicheller · Business · 2025-05-13
“Housekeeping must of forgot to give me bath towels when they cleaned my room on Saturday. When I went to shower Sunday morning, I didn't have any at all. I had to use the small hand towels. I had a flight to catch, so I didn't have time to wait for them to bring to my room.”
overpaid and bad service
2/10
m0s0w · Business · 2025-05-12
“not good at all. Didn’t use my chase travel points as i pointed numerous times would like to get a full refund from the hotel. The hotel stay costed more than a monthly rent in a nice penthouse on brickell. Not worth it as this hotel is shutting down on May 31”
First time I’ve stayed in a Mandarin Oriental since the Frankfurt MO back in 2011 and last week reminded me how AMAZING
10/10
pdad1960 · Business · 2025-05-11
“From the moment I stepped out of the car the multiple doormen greeted me with smiles and nice comments from “that’s a great suit”(which made me smile as it’s my favorite Armani!)to welcome to Mandarin! The front desk associate Chloe was kind and efficient and when I mentioned I was a Fan she whipped out a Mandarin special chocolate bar as my free gift—another wow moment that basically lay the groundwork for a stress free enjoyable stay even though I was there for business not leisure. This hotel is closing soon and being rebuilt over 5 years so I’ll reserve comment on other elements. Location was fantastic and room service was first class. Housekeeping was flawless”
A Masterclass in Service Excellence
10/10
kimmer1850 · Couples · 2025-05-09
“The room and the view were lovely but it's the service that sets it apart. I cannot express how impressed I am with everyone I encountered! From bell services and the front desk to the poolside bartenders and in-room dining attendant, everyone was warm, kind and welcoming. ”
