Miami · Florida

The Elser Hotel Miami - An All-Suite Hotel

398 NE 5th Street, Miami, Florida, 33132

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Services

    The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service.

  • Elegant and Comfortable Rooms

    Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay.

  • Diverse Dining Options

    Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate.

Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.

HAPPI HIGHLIGHTS

  • Excellent downtown / port location

  • Friendly, helpful staff (specific praise for 'Carlos')

  • Gym available

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Aerobics
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Kid meals
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Key access
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Picnic area
  • Sun umbrellas
  • WiFi available

Review in focus

7,413 reviews
7/ 10
O chuveiro é uma delícia. A comodidade de ter máquina de lavar e secar roupa no quarto.
Alessandra Lucy · solo traveller · 2026-10-31

The guest experience

8.7out of 10
7413 verified reviews

Loved most

  • Excellent downtown / port location
  • Friendly, helpful staff (specific praise for 'Carlos')
  • Gym available
  • In-room washer & dryer in some suites
  • Comfortable beds
  • Large rooms (reported by several guests)

Worth knowing — Unclean rooms / housekeeping issues · Noisy (vent noise, loud neighbors/parties) · Broken furniture (couch) and occasional maintenance issues · Dirty pool · Very expensive parking / high valet fees · Hostile or slow check-in / long lines

How guests scored the stay

  • Service9.8

    Generally strong: multiple mentions of friendly and helpful staff (specific praise for a staff member named Carlos), efficient reception and good service; isolated reports of hostile staff and slow/queued check-in reduced the score slightly.

  • Location9.8

    Consistently praised: excellent downtown location, great for cruisers/near the port and described as having spectacular views.

  • Overall Experience9.6

    Generally positive overall due to location, helpful staff and good amenities, but experiences were sometimes marred by noise, cleanliness issues and extra charges which affected some stays.

  • Amenities9.0

    Good amenities highlighted (gym, in-room washer/dryer, smart elevators), though some negatives noted such as limited kitchen utensils and pool cleanliness issues; parking/valet is available but costly.

  • Room Quality8.7

    Mixed: many guests noted comfortable beds, large suites and in-room washer/dryer, but others reported very small/cramped rooms, broken furniture and issues like non-working TVs or noisy neighbors.

  • Food and Beverage8.7

    Standard quality for this hotel tier

  • Value for Money7.5

    Mixed-to-negative: several guests felt the property (and especially parking/deposits) was overpriced; a few noted good short-term pricing, but overall value perception is below average.

Live guest feedback

Guest reviews

Mixed experiences

70% of 10 recent stays rated 8+

8.77413 reviews
  • Muito caro para o que ofereceu.

    7/10

    Alessandra Lucy · solo traveller · 2026-10-31

    “O chuveiro é uma delícia. A comodidade de ter máquina de lavar e secar roupa no quarto.”

  • Tudo certo, apartamentos limpos e espaçosos, com camas confortáveis. Vista espetacular!

    9/10

    Victor · family with children · 2026-10-31

    “Hotel muito bom e localização muito boa também!”

  • Excellent location in downtown Miami. A groovy busy, Buzzy hotel - expect to see a lot of basketball players there

    9/10

    Michael · extended group · 2026-10-31

    “Excellent location in downtown Miami. Friendly staff. Large rooms. Exceptional value this week. I know that the price has changed regularly, but it was very reasonably priced”

  • Guest review

    3/10

    Laura · family with children · 2026-10-31

    “La ubicación nada mas”

  • Este hotel tiene un gimnasio maravilloso, la suite en la que me quedé tenía lavadora y secadora que fue muy útil

    8/10

    Erika · solo traveller · 2026-10-31

    “El gimnasio”

  • Ein rundum gelungener Aufenthalt! Alles top, keinerlei Mängel und absolut empfehlenswert. Wir kommen gerne wieder!

    9/10

    Tino · family with children · 2026-10-30

    “Alles war einfach mega! Sehr schönes Hotel, toller Service, freundliches Personal und eine rundum angenehme Atmosphäre. Wir haben uns von Anfang an wohlgefühlt. Alles war sauber, gepflegt und bestens organisiert. Es hat einfach alles gepasst!”

  • Guest review

    9/10

    JR1 · family with children · 2026-10-30

    “Location to the port”

  • Guest review

    10/10

    Nira · family with children · 2026-10-29

    “The location and the help of the staff at the reception and especially Carlos who helped us with our package”

  • Guest review

    8/10

    Vinicius · family with children · 2026-10-29

    “Equipe preparada para atender, facilidade para fazer o check in, elevadores inteligentes, espaço amplo na acomodação, camas muito confortáveis, serviço de quarto bom.”

  • War okay für 2 Nächte

    5/10

    Sibylle · extended group · 2026-10-29

    “Gute Betten”

View all guest reviews

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