Orlando · Florida

Universal's Hard Rock Hotel®

5800 Universal Blvd, Orlando, Florida, 32819

Live availability

Book your stay

Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
Book your stay

HAPPI EXPERIENCE

Exciting Features Await at Universal's Hard Rock Hotel®

  • Convenient Location and Exclusive Benefits

    Enjoy the convenience of being centrally located at Universal Orlando and indulge in Free* Universal Express Unlimited ride access. Plus, get Early Park AdmissionƗ to popular attractions like The Wizarding World of Harry Potter™.

  • Rockstar Amenities

    Dive into the 12,000-square-foot pool with underwater music, savor American cuisine at Palm Restaurant, and unwind at Velvet Bar. Each room is equipped with modern comforts like Free WiFi and a flat-screen TV.

  • Easy Access and Transportation

    Take advantage of complimentary shuttle busses and walking paths to explore Universal Studios Florida, Islands of Adventure, and CityWalk effortlessly.

Book now and elevate your stay at Universal's Hard Rock Hotel®!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Comfortable rooms

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Table tennis

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Games room
  • Happy hour
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Vending machine - drinks
  • Water slide
  • WiFi available

Review in focus

3,064 reviews
10/ 10
Swimming pool and beds were really comfortable. Staff were also excellent
Nicky · family with children · 2026-10-31

The guest experience

8.7out of 10
3064 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Comfortable rooms

Worth knowing — Issues with reception service · Underwhelming Club Level experience

How guests scored the stay

  • Location9.4

    The hotel is conveniently close to the parks, enhancing the overall experience.

  • Service9.4

    Most staff were kind and eager to help, but there were significant issues highlighted at the reception.

  • Overall Experience9.1

    Despite some flaws, the overall experience was highly positive, leading to a willingness to return.

  • Room Quality8.9

    Rooms were spacious and comfortable, but some guests experienced poor views.

  • Value for Money8.9

    Guests felt the premium for the Club Level did not match the experience provided.

  • Amenities8.4

    The pool area and general hotel vibe were enjoyable, but the Club Lounge lacked attention.

  • Food and Beverage7.9

    Dining received mixed reviews; some praised the food while others found it lacking.

  • Cleanliness7.4

    Rooms were described as spotless; however, there were issues with cleanliness in the Club Lounge.

Live guest feedback

Guest reviews

Mixed experiences

83% of 12 recent stays rated 8+

8.73064 reviews
  • Fantastic and a great memory of a wonderful holiday

    10/10

    Nicky · family with children · 2026-10-31

    “Swimming pool and beds were really comfortable. Staff were also excellent”

  • C’était super et magnifique, une grande qualité et excrément propre, c’était parfait merci

    10/10

    Flavia · couple · 2026-10-29

    “Magnifique hôtel, on peut aller à pieds à Universal studios et island of adventure et une navette pour aller à epic universe, au top”

  • Guest review

    10/10

    Steven · family with children · 2026-10-29

    “Everything”

  • Best part of our stay

    10/10

    Ian · family with children · 2026-10-29

    “Easy use”

  • Excellent

    10/10

    Ballantyne · family with children · 2026-10-28

    “The bed was the most comfortable bed I’ve ever slept in. Room was a good size, the express passes made it amazing value for money. Perfect location.”

  • Guest review

    3/10

    Katy · family with children · 2026-10-28

    “We stayed here to get express passes. It was nice & close to the parks”

  • Guest review

    9/10

    Ozcan · family with children · 2026-10-26

    “Emplacement top”

  • Very good

    9/10

    Katie · family with children · 2026-10-26

    “Close location to park.”

  • Guest review

    10/10

    Georgina · family with children · 2026-10-26

    “Lovely bedrooms. Slept like a baby. Pool food was delicious.”

  • Excellent stay with great perks!

    10/10

    Jade · family with children · 2026-10-23

    “Great atmosphere, pool was lovely, express passes to the parks was great!”

  • Guest review

    7/10

    Patricia · extended group · 2026-10-22

    “Convenience being a universal property, very clean and friendly helpful staff, the palm restaurant was lovely despite being in the process of being renovated.”

  • I'll definitely book again!

    9/10

    Natalia · extended group · 2026-10-21

    “Everything was perfect. We booked mainly because of Universal Parks perks (Early Entry, Universal Express and transportation across the property). As soon as we got there, we regreted immediatly not staying more nights. Best staff ever - D'Andre solved everything for us on our welcome! Rooms are very big (we stayed in 4 adults), bathrooms are very comfortable, all very clean. Unfortunately we didn't have time to enjoy the pool...”

Hotel info and reviews come from third-party sources.

Hotelaholic

Every guide is written by Happi, our AI travel writer.

© 2026 Hotelaholic.com. All Rights Reserved.