HAPPI EXPERIENCE
The stay, in detail
Exclusive Unlimited Ride Access
The Universal's Loews Portofino Bay Hotel offers ticket-holding guests the luxury of skipping regular lines at Universal theme parks with exclusive unlimited ride access, making your stay truly hassle-free.
Luxurious Amenities
Indulge in marble accents, flat-screen cable TV, and coffee-making facilities in all rooms. Enjoy turn-down service, a refreshment pantry, and exquisite dining options like Bice Ristorante and Mama Della's Ristorante.
Ultimate Relaxation
Unwind at the full-service Mandara Spa, stay fit at the fully equipped fitness center, and take a dip in one of the three themed outdoor pools. With transfer services to Universal Studios theme parks and CityWalk nightlife just minutes away, your Orlando adventure awaits.
Book now to elevate your Orlando experience at Universal's Loews Portofino Bay Hotel!
HAPPI HIGHLIGHTS
Great location
Friendly staff
Good amenities
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Babysitting/child services
- Bar
- Breakfast in the room
View all amenities
Pools & wellness
- Heated pool
- Hot tub/Jacuzzi
- Kids' pool
- Outdoor pool
- Pool bar
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Kid-friendly buffet
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Garden
- Golf course
- Outdoor furniture
- Sun loungers or beach chairs
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Dry cleaning
- Entertainment staff
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Shuttle service
- Shuttle service (free)
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Tour desk
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Electric vehicle charging station
- Evening entertainment
- Family rooms
- Free WiFi
- Games room
- Key card access
- Live music/performance
- Minimarket on site
- Mobile app for room service
- Movie nights
- Non-smoking throughout
- Room service
- Sun umbrellas
- Temporary art galleries
- Vending machine - drinks
- Water slide
- WiFi available
Review in focus
A hotel with an excellent location for anyone planning to visit the Universal parks. The staff is very friendly, and the pools are excellent—we liked the beach pool the best. The decor, inspired by Porto Fino in Italy, adds a special touch to everything. T