Orlando · Florida

Waldorf Astoria Orlando - An Official Walt Disney World Hotel

14200 Bonnet Creek Resort Lane, Orlando, Florida, 32821

8.6 Excellent355 guest reviews

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Check-in
Dec 7, 2026
Check-out
Dec 9, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience elegance and comfort at the Orlando Waldorf Astoria. Each room features a 55-inch flat-screen TV, marble soaking tub, and complimentary toiletries. Enjoy the convenience of a work desk and safety deposit box for your peace of mind.

  • Exceptional Amenities

    Indulge in the resort's offerings, including a kids' club, two swimming pools, a lazy river, and private cabanas. Treat yourself at the Waldorf Astoria Spa with massages, facials, and salon services. Golf enthusiasts will appreciate the 18-hole course designed for an unforgettable experience.

  • Gourmet Dining Options

    Savor exquisite dining with 12 on-site restaurants to choose from, including a sushi lounge and award-winning steakhouse. For added convenience, in-room dining is available for a relaxing meal.

Book now to elevate your Orlando getaway at the Waldorf Astoria.

HAPPI HIGHLIGHTS

  • Clean and well-maintained rooms

  • Spacious, modern room furnishings

  • Excellent location near parks and golf courses

At the hotel

Popular amenities

90 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
View all amenities

Pools & wellness

  • Fence around pool
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Business center
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Key card access
  • Live music/performance
  • Movie nights
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Shallow end
  • Sun umbrellas
  • Temporary art galleries
  • WiFi available

Review in focus

355 reviews
9/ 10
excellent room size and modern furniture. I also liked the cleanliness of the room and the view
Rizk · family with children · 2026-10-13

The guest experience

8.6out of 10
355 verified reviews

Loved most

  • Clean and well-maintained rooms
  • Spacious, modern room furnishings
  • Excellent location near parks and golf courses
  • Friendly, attentive staff (multiple named employees praised)
  • Great pools and accessible golf course
  • Lobby shop and convenient on-site amenities

Worth knowing — Significant complaints about value/price increases · Holding deposit not refunded / unanswered emails · Breakfast quality criticized and extras charged · Occasional poor service at pool dining · Some services (e.g., haircut) perceived as overpriced · Room location (e.g., far from elevator) for some guests

How guests scored the stay

  • Cleanliness9.4

    Multiple reviewers explicitly praise cleanliness (e.g., 'Inmaculada', 'Muy limpia', 'very clean' / Arabic 'نظيف جدا') and consistently note tidy rooms.

  • Location9.2

    Location repeatedly highlighted as excellent—close to parks and surrounded by golf courses; guests repeatedly praise convenience and views.

  • Room Quality9.1

    Rooms described positively for size, modern furniture and spacious, nicely appointed accommodations; one guest noted a room being far from the elevator as a minor drawback.

  • Service9.0

    Numerous strong compliments for staff and specific employees (Lourdes, Slavko, Luis A., Camille) for exceptional, personalized service, though there are isolated service failures (unreturned holding deposit, some pool staff needing training, overpriced haircut).

  • Amenities9.0

    Amenities are a strong selling point (pools, accessible golf course, lobby shop, Bull and Bear restaurant); pools are praised though sometimes busy.

  • Overall Experience8.9

    Overall sentiment is very positive with many guests describing exceptional stays and memorable staff interactions, tempered by isolated issues (deposit refund, pricing).

  • Food and Beverage8.0

    Mixed feedback: Bull and Bear is a favorite for some, but breakfast quality and added charges draw criticism; pool dining service also received some negative notes.

Live guest feedback

Guest reviews

Mixed experiences

92% of 12 recent stays rated 8+

8.6355 reviews

  • Excellent hotel facilities and location

    9/10

    Rizk · family with children · 2026-10-13

    “excellent room size and modern furniture. I also liked the cleanliness of the room and the view”

  • Guest review

    10/10

    Matias · couple · 2026-10-08

    “Inmaculada”

  • Elegant

    10/10

    Belinda · extended group · 2026-09-14

    “Beautiful”

  • Guest review

    8/10

    Maria Gabriela · family with children · 2026-09-09

    “Muy limpia y cómodo. Excelente ubicación!!”

  • Very comfortable stay

    10/10

    Edward · family with children · 2026-08-31

    “The room and pools where fantastic”

  • Fabulous!

    10/10

    William · extended group · 2026-08-27

    “I love this property and location and that there is a golf course and pool that are accessible. The Bull and Bear is a family favorite. We ate there twice in the three days we stayed at the hotel. The rooms are spacious and nicely appointed.”

  • Couldn't ask for more.

    10/10

    Gilbert · extended group · 2026-08-24

    “It was the perfect break from the hectic parks. Everything was perfect.”

  • Goed hotel, mooi en handig want docht bij de pretparken

    9/10

    Emile · family with children · 2026-08-22

    “Goed hotel dat dicht bij de pretparken ligt. Mooi gerenoveerd. Kamers zijn comfortabel en fris. Ik zou hier zeker weer verblijven. Zwembad is mooi maar vaak wel druk. Het is heel fijn dat ze in de lobby een winkeltje hebben waar goede koffie gemaakt wordt. Niet goedkoop, maar over het algemeen wel van goede kwaliteit. Die koffie is beter dan bij het ontbijt. Dat is echt rommel. Ontbijt is prima, buffet, maar voor extra's moet je betalen. Ik vind dat eigenlijk niet kunnen.”

  • Disappointing to not receive my holding deposit.

    1/10

    DAVID · family with children · 2026-08-19

    “Whilst the property is beautiful it is very disappointing that despite numerous emails I have not been refunded my holding deposit. It was meant to be reimbursed after departure but I have not received it and my emails have gone unanswered.”

  • Family vacation

    10/10

    E5308IFandresa · Family · 2026-08-15

    “My experience at the WA Orlando was spectacular. From the moment we arrived, Lourdes at the reception desk provided us with exceptional service. She went above and beyond to accommodate our needs, and that immediately set the tone for the rest of our vacation. As a Hilton Diamond Member, I want to say that I was truly impressed by the professionalism and hospitality of the entire staff. If anyone from the management team is reading this, please know that your team made a wonderful impression on us. A special commendation to Lourdes and Sarah at the reception —they went above and beyond and truly made our family vacation special. Thank you for an unforgettable stay!”

  • Exceptional Service from Slavko and Luis A

    10/10

    P7242WYjustinp · Family · 2026-08-14

    “Yet again, Slavko and Luis A. were absolutely amazing. The Waldorf is lucky to have these wonderful gentlemen working for them. The guys that work out front with the cars and bags are all amazing. They treat you like family. We get down there once, sometimes twice a year and we stay at the W because of Slavko and Luis A. If they aren't there, we won't be either! The only negative experience we had was eating at the pool, some of the staff could use some training from Luis and Slavko on guest service. Hoping to see them both soon again.”

  • July visit was amazing

    10/10

    Excursion28019015083 · Family · 2026-08-13

    “Our stay in July was amazing. Camille Brannon made our stay truly magical and went above and beyond to help us with check-in and extending our visit. She also was very thoughtful regarding my granddaughter’s birthday, adding a special touch to the day at the hotel. The Waldorf should feel fortunate to have a hard working and dedicated employee like Camille.”

View all guest reviews

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