Kapolei · Hawaii

Aulani, A Disney Resort And Spa

Name: Aulani, A Disney Resort And Spa
Address: 92-1185 Ali inui Drive, Kapolei, Hawaii, 96707, US
Rating: 8.6

92-1185 Ali inui Drive, Kapolei, Hawaii, 96707

The experience

Luxurious Accommodation: Experience 4-star luxury just steps away from the stunning Ko Olina Lagoons.Family-Friendly Amenities: Enjoy a children's playground and activities for the whole family to make lasting memories.Convenience at Your Fingertips: With room service, 24-hour front desk, and free WiFi, we ensure your stay is stress-free.

Book now and indulge in a magical stay at Aulani, A Disney Resort And Spa.

At the hotel

Popular amenities

47 listed

24-hour front desk
ATM/cash machine on site
Babysitting/child services
Bar
Barber/beauty shop
BBQ facilities
Beach
Car hire
Children's playground
Coffee Shop on site

View all amenities

Concierge service
Contactless check-in/check-out
Designated smoking area
Dry cleaning
Express check-in/check-out
Facilities for disabled guests
Fitness center
Free WiFi
Garden
Hot tub/Jacuzzi
Kids' club
Kids' pool
Laundry
Lift / Elevator
Luggage storage
Massage services
Minimarket on site
Outdoor pool
Parking
Pool bar
Private beach area
Restaurant
Room service
Safety deposit box
Sauna
Shuttle service
Snorkelling
Spa/wellness center
Steam room
Swimming pool
Tour/class on local culture
Valet parking
Vending machine - drinks
Vending machine - snacks
Water park
Wheelchair accessible
WiFi available

Live guest feedback

Guest reviews

8.6out of 10

Don’t Miss the Details at Aulani!
rebeccatZ5377YH · Family · 2026-07-10
10/10
“Aulani is not only beautiful, it’s breathtaking! Truly stands unique against the typical white beach hotels, and it offers fun for the whole family. The cove is nice to play in the waves and the in Rainbow Reef let me see all kinds of tropical fish up close, literally two inches from my scuba mask. That made my trip! Our room had an ocean view. However the Disney difference is in the DETAILS and the SERVICE. Aulani is an excellent storyteller of Hawaiian culture. The grand lobby is full of paintings and stories of ancestral to modern Oahu people. There are so many details in the rocks, the wood, and even the pool that you will miss if you are not looking. Joe Rohde designed it so you know it’s incredible. There are multiple pools, a water slide that sends kids and adults screaming all the way down, and adult only areas, plus the lazy river. We had a one bedroom suite. Our daughter did complain about the pull out sofa mattress being too thin and of course, there are not enough chairs at the pool…everyone gets upset about that…but that’s a small bother compared to everything the resort offers. The spa experience? Just book it! The outdoor water area at the spa is incredible. Very relaxing! I loved the water showers and even did the cold plunge (50 degees) three times! Also, you may have seen the Laua at the Disney World’s Polynesian Resort, you should still see the one at Aulani! We are hoping Aulani will expand into the empty lot next door and offer more pool areas and other experiences for DVC members only. Too many people, us included, just wanted to get to our room or the pool, but Aulani is a great educator if you slow down and take in the details.”
Disappointed
aebooth221 · Family · 2026-06-26
4/10
“We have loved Aulani for years and have visited several times, but this trip was incredibly disappointing. The resort didn't feel like the Disney experience we've come to expect. Several pools and amenities were closed, housekeeping was inconsistent, our room often wasn't properly restocked, and overall service felt lacking throughout our stay. The most heartbreaking part was that a sentimental family blanket disappeared from our room during housekeeping. It belonged to my late mother-in-law and was truly irreplaceable. We immediately filed a lost item report and sent follow-up emails, but never received a response. I understand that things can go wrong, but what disappointed us most was the lack of communication and concern afterward. After years of choosing Aulani for our family vacations, this experience has made us question whether we'll return.”
Subpar
LA_Bruin_2014 · Family · 2026-06-22
4/10
“We recently completed a 5-night stay at Aulani, and it was deeply disappointing, especially given the premium price point. While the resort positions itself as a luxury destination, the overall experience was closer to a budget hotel.We booked this trip primarily for the Disney-branded children's activities, but during the busy season, these amenities were virtually unavailable due to overcrowding. The only amenities we could access were the pools, which were completely overrun and offered nothing unique compared to a standard resort. Furthermore, the isolated location makes leaving the property difficult, leaving you entirely dependent on what the resort provides.Service throughout our stay was subpar. The staff appeared poorly trained and overwhelmed; restaurant staff pushed us aside without a simple greeting, the bell desk was unavailable to assist with luggage, and the concierge repeatedly directed us to an app rather than offering actual help. Housekeeping only service rooms every other day—a massive issue for a resort catering to families with young children. When we requested extra cleaning, we were literally handed a vacuum cleaner to do it ourselves.While the food at 'AMA'AMA was excellent, all other dining options were limited and poorly prepared. Overall, the extreme lack of attentiveness and limited service options completely undermined the luxury experience we paid for.”
SCAM!
Nomad46264 · Family · 2026-06-22
2/10
“I am staying at Aulani now. I am paying $1500 per night for two queen beds ocean view. When we got to the hotel, they said there was no room available with two beds and when we got to the room, there was no ocean view! Highly recommend some other place.”