Indianapolis · Indiana

9 On Canal By Barsala

Name: 9 On Canal By Barsala
Address: 335 W 9th St, Indianapolis, Indiana, US
Rating: 4.5

335 W 9th St, Indianapolis, Indiana

The experience

Amenities and Features:

24-hour fitness centerComplimentary wireless internet accessFully equipped kitchens in guestroomsConvenient Location:

Close proximity to USS Indianapolis Memorial and Central CanalShort drive to Gainbridge Fieldhouse and Lucas Oil StadiumOnsite Convenience:

Free self parking availableIndividually decorated guestrooms with in-room washers/dryersTo book your stay at 9 On Canal By Barsala in Indianapolis (Downtown Indianapolis), visit our website today!

At the hotel

Popular amenities

6 listed

24-hour fitness facilities
Free self parking
Free WiFi
Housekeeping on request
Smoke-free property
Wheelchair accessible

Live guest feedback

Guest reviews

4.5out of 10

Unpleasant stay - Not worth your money.
Joseph · 2024-12-09
2/10
“I went here for my birthday to see the B1G championship game. When I arrived into my room the AC was on and my room was 53 degrees F and there was a brown stain on the toilet paper with no extra rolls. I had turned the heat on to get the room up to at least 70-72 and messaged the staff to see if I could get a different roll of tissue paper since they did not provide extras. This was their response “Oh no! I am sorry to hear that. Typically we provide a roll for each bathroom.” With no follow up or replacement so I bought my own tissue paper. Once I returned hours later (exploring) the room was up to 55F and stayed that way through the night. I messaged the staff the following morning and sent photos regarding the issue and asked if they could fix it or id request a refund and ask to stay elsewhere (it’s 21F outside) and they said they’d put a work order in and I would be contacted that day. When I returned that evening the issue had not been resolved and I called the manager/hotels.com to get a refund. The manager told me “well you pay for everything not just the ‘heat’”. I understand that but I’m not paying to be cold when it’s 21F outside. ”
Grat stay
Juan · 2024-11-14
10/10
“I had a wonderful stay. Check-in was quick and easy, and the staff were warm and welcoming from the moment I arrived. My room was clean, and comfortable. The location was great! with plenty of stuff just a short walk away. Overall, I had a fantastic experience and would happily recommend this hotel to anyone.”
Michael Creig · 2024-11-03
2/10
“AC didn’t work, WiFi didn’t work, TVs didn’t work, and no one on site to help”
Nice place if communications were better
Nick · 2024-10-25
4/10
“Nice place but after 7hrs of driving to get the wrong codes to retrieve key to get into building. Then not have anyone answer to correct, having to find a new place to stay the first night at midnight sucked.”