Indianapolis · Indiana

Sheraton Indianapolis City Centre Hotel

Name: Sheraton Indianapolis City Centre Hotel
Address: 31 W Ohio St, Indianapolis, Indiana, 46204, US
Rating: 7.9

31 W Ohio St, Indianapolis, Indiana, 46204

The experience

City Views and Modern ComfortsThe Sheraton Indianapolis City Centre Hotel offers stunning city views and modern comforts to make your stay unforgettable. Enjoy free WiFi in public areas and relax in well-appointed guest rooms with a 42-inch flat-screen TV, refrigerator, and large work desk. Upgrade to a room with a view and club level access for an added touch of luxury.

Convenient AmenitiesStay active in the 24-hour fitness centre, take care of business in the round-the-clock business centre, and unwind at the seasonal outdoor rooftop pool. Whether you're here for work or leisure, the hotel has everything you need for a comfortable stay.

Dining Options and Nearby AttractionsIndulge in delicious meals at Alexander's Bar and Grille or the Circle Cafe, both offering unique dining experiences. Explore nearby attractions such as the Indianapolis Motor Speedway, Hilbert Circle Theatre, and Lucas Oil Stadium. With Indianapolis International Airport just 16 km away, your travels are made easy.

Book your stay at Sheraton Indianapolis City Centre Hotel now for a memorable experience.

At the hotel

Popular amenities

61 listed

24-hour front desk
Accessible parking
Air conditioning
Allergy-free room
ATM/cash machine on site
Bar
Business center
Cashless payment available
Cleaning standards that are effective against Coronavirus
Coffee Shop on site

View all amenities

Concierge service
Contactless check-in/check-out
Daily housekeeping
Dry cleaning
Express check-in/check-out
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
Fitness center
Free WiFi
Fruits
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Heating
Higher level toilet
Invoice provided
Ironing service
Key card access
Kid meals
Kid-friendly buffet
Laundry washed per local authority guidelines
Lift / Elevator
Lower bathroom sink
Luggage storage
Meeting/banquet facilities
Minimarket on site
Non-smoking rooms
Non-smoking throughout
Outdoor furniture
Outdoor pool
Outdoor pool - seasonal
Parking
Parking garage
Pets allowed
Private parking
Restaurant
Rooftop pool
Safety deposit box
Sanitized tableware & silverware
Shared lounge/TV area
Smoke alarms
Sun loungers or beach chairs
Sun terrace
Swimming pool
Toilet with grab rails
Valet parking
Visual aids: Braille
Wheelchair accessible
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

7.9out of 10

Duffy · couple · 2026-09-11
9/10
“Good location. Good amenities”
Worth knowing: Breakfast and room rate were expensive
Meh
Frankie · family with children · 2026-09-11
8/10
“Convenience to concert”
Worth knowing: $55 parking. Forced to use valet. No access to garage.
Delovan · couple · 2026-09-08
6/10
“Old building. Old showers that didn’t work as they should. Sink was dripping all night. The toilet - I’ve never seen one under a sink before. Front desk staff was nice. Valet needs to smile.”
This hotel was far below what I expected out of a Sheraton.
Blair · couple · 2026-09-07
5/10
“The pool was great! Lots of seating, spread out so you weren’t on top or each other, room service to your lounge chairs, loved it!”
Worth knowing: The hotel was much older and run down than any other Sheraton I have stayed in. The phone in our room didn’t work, we only had 1 bath towel in the bathroom for the 2 of us, I had to call down on my cell phone to the front desk to get towels sent up. Thankfully I found a phone number that got me directly to a person and I requested towels and reported the broken phone. The valet process was kind of a joke. We were told we would he getting a text message from valet allowing us to request our car when we wanted it. I never got a text message. I called down to the front desk, on my cell phone because the room phone wasn’t working, and the woman at the front desk was quite short with me and said she would get our car pulled around. When we got downstairs 10 minutes later, no car. I went to the front desk and asked about our car and she said that she called our room but no one answered. I explained to her that our room phone wasn’t working and that I had already reported that to the front desk. She was short with me and asked what kind of car we had so that valet could pull it around. Rather than subtly letting the valet know what car we drove, she yelled across the lobby at the valet and told him the type of car we drove. She also yelled to him that I didn’t receive a text message and that I needed one to set up payment. The valet confirmed my phone number out loud to the entire lobby and then went to retrieve our car. After receiving the text message, the woman at the front desk told me that I needed to follow the link and enter “BTR”. I tried following the prompts through the link on my phone and got to the part where it wanted my credit card info and again she said “put BTR” as if I was supposed to know what that meant. I asked her why and where I was supposed to do that and she started pressing things on my phone screen to get me to a screen where I could enter a payment code.