Kansas City · Missouri

InterContinental Kansas City at the Plaza by IHG

Name: InterContinental Kansas City at the Plaza by IHG
Address: 401 Ward Pkwy, Kansas City, Missouri, 64112, US
Rating: 8.2

401 Ward Pkwy, Kansas City, Missouri, 64112

The experience

Luxurious AccommodationsExperience the epitome of comfort and style at InterContinental Kansas City at the Plaza. The spacious rooms, adorned in warm colors, offer a perfect blend of relaxation and functionality. Enjoy the convenience of in-room safety deposit boxes, a desk, and a coffee maker for your comfort.

Fine Dining ExperienceIndulge in a culinary journey at American Slang, the hotel's premier restaurant offering delectable dishes for breakfast, lunch, and dinner. Savor exquisite flavors and exceptional service in a sophisticated setting, creating a memorable dining experience during your stay.

Prime LocationLocated adjacent to the iconic Country Club Plaza, our hotel provides easy access to renowned attractions such as the Nelson-Atkins Museum of Art and the University of Missouri at Kansas City. With a plethora of amenities including an outdoor pool and a 24-hour gym, InterContinental Kansas City at the Plaza ensures a memorable and convenient stay for all guests.

Book now for an unforgettable stay at InterContinental Kansas City at the Plaza!

At the hotel

Popular amenities

82 listed

24-hour front desk
Accessible parking
Air conditioning
Allergy-free room
ATM/cash machine on site
Auditory guidance
Bar
Business center
Cashless payment available
CCTV in common areas

View all amenities

Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Daily housekeeping
Designated smoking area
Dry cleaning
Emergency cord in bathroom
Evening entertainment
Express check-in/check-out
Face masks for guests available
Facilities for disabled guests
Fax/photocopying
Fence around pool
Fire extinguishers
Fitness center
Fitness facilities
Fitness/spa locker rooms
Golf course
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Heating
Higher level toilet
Ironing service
Key access
Key card access
Kid meals
Kids' pool
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Lockers
Lower bathroom sink
Luggage storage
Meeting/banquet facilities
Non-smoking rooms
Non-smoking throughout
Outdoor furniture
Outdoor pool
Outdoor pool - seasonal
Parking
Parking garage
Pets allowed
Physical distancing in dining areas
Physical distancing rules followed
Pool bar
Pool with view
Private parking
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Sauna
Screens / Barriers between staff and guests for safety
Security alarm
Shallow end
Shared lounge/TV area
Shared stationery like menus, pens are removed
Smoke alarms
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Sun loungers or beach chairs
Sun terrace
Swimming pool
Toilet with grab rails
Valet parking
Visual aids: Braille
Wheelchair accessible
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

8.2out of 10

It was an okay stay, but for the cost, not much fun.
Barbara · couple · 2026-09-09
7/10
“Location was great. Room was clean and beds were comfortable”
Worth knowing: No bellman on duty, but the valet parking person helped us with our bags to the room. No baggage carts available. Not many people staying at the hotel, minimal restaurant amenities, but the staff was super.
nunn · solo traveller · 2026-09-09
10/10
“The room and space it had”
Worth knowing: Balcony doors didn't open enough for my wheelchair.
Spacious, clean, kind staff!
baileygZ3978AQ · Family · 2026-08-29
10/10
“We had a wonderful experience at the Intercontinental! Breakfast was delicious, rooms were clean and spacious, and the balcony was a beautiful place to relax at the end of the day. We will absolutely be returning! Above all of that, the kindness shown by the front reception staff was above and beyond. Thank you specifically to Sam, Erica, and Gavin. Yall were the cherry on top of a beautiful hotel stay.”
Hotel Employee stole from me with no repercussions
laurenwS8387BV · Family · 2026-08-19
2/10
“My family and I stayed at the InterContinental Kansas City on the Plaza (InterContinental Kansas City At The Plaza) from July 31 to August 2 for a girls weekend with my kids. I bought one drink at the hotel bar, $13 plus a $1 tip, and closed my tab immediately. Days later my credit union flagged suspicious activity on my card from this hotel. When I checked, there was a $241 pending charge I never authorized. At checkout, the Front Office Manager investigated and confirmed that the bartender had altered my $1 tip to over $200 in their system. I filed a formal complaint, spoke with hotel management, and the corporate office. The GM’s own written response admitted to the charge being “erroneously authorized” and offered to comp my $13.56 drink (which has yet to occur). A comped drink does not address over $200 that was taken from my account without my consent. I have since disputed the charge with my bank, filed with IHG corporate, and I am now considering a police report. It has been almost 4 weeks with no real resolution and no refund. If this can happen to me, it can happen to any guest paying with a card at this property. Guests deserve to know their payment information is safe here. IHG Hotels & Resorts, this needs to be made right. #InterContinental #IHG #ConsumerProtection #KansasCity”