Charlotte · North Carolina

Omni Charlotte Hotel

Name: Omni Charlotte Hotel
Address: 132 E Trade St, Charlotte, North Carolina, 28202, US
Rating: 8.7

132 E Trade St, Charlotte, North Carolina, 28202

The experience

Luxurious AccommodationsExperience the ultimate comfort at Omni Charlotte Hotel in the heart of Charlotte’s financial district. The hotel offers a signature touch of genuine North Carolina hospitality, ensuring a memorable stay for every guest.

Convenient LocationSituated just 2.5 blocks from the Charlotte Convention Center, our hotel provides easy access to the city’s cultural and entertainment highlights. Whether you're in town for business or leisure, you'll find yourself in the midst of all the action.

Diverse Dining OptionsIndulge in a culinary journey without even leaving the hotel. From quesadillas to cocktails, smoothies to Starbucks, and hearty breakfast buffets, Omni Charlotte Hotel caters to all your dining preferences. Satisfy your cravings with the array of dining options available right at your doorstep.

Book your stay at Omni Charlotte Hotel now for an unforgettable experience!

At the hotel

Popular amenities

70 listed

24-hour front desk
24-hour security
Accessible parking
Air conditioning
Allergy-free room
Bar
Barber/beauty shop
Breakfast in the room
Breakfast takeaway containers
Broadcast Live sport events

View all amenities

Cashless payment available
CCTV outside property
Concierge service
Daily housekeeping
Dry cleaning
Electric vehicle charging station
Express check-in/check-out
Facilities for disabled guests
Family rooms
Fire extinguishers
Fitness center
Fitness classes
Fitness facilities
Food delivered to guest room
Fruits
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Ironing service
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Minimarket on site
Non-smoking rooms
Non-smoking throughout
Outdoor furniture
Outdoor pool
Outdoor pool - seasonal
Paid WiFi
Parking
Parking garage
Personal trainer
Pets allowed
Pool bar
Pool with view
Private parking
Restaurant
Rooftop pool
Room service
Safety deposit box
Sanitized tableware & silverware
Shared lounge/TV area
Smoke alarms
Snack bar
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Sun loungers or beach chairs
Sun terrace
Sun umbrellas
Swimming pool
Valet parking
WiFi available
Wine/champagne
Yoga classes

Live guest feedback

Guest reviews

8.7out of 10

Wonderful hotel
543belindaj · NONE · 2026-08-11
10/10
“The hotel was like a resort for sure. The staff was very helpful and friendly, and I would definitely stay here again. I was actually looking for a reason to go back. The price was not that bad for a nice hotel. The bed was a firm, but it still made for a great night sleep. The rooms were nice and spacious, and we overlooked the pool area and the city. Nice pool area we did go and sit out for a bit and enjoyed the coin bar. The inside bar made a wonderful coffee in the morning. They give you a free beverage coupon upon arrival for a non-alcoholic beverage. They only have valet parking and it's $50 if you order that at the time of booking or $55 when you get there, or $65 for larger vehicles.”
Clean, Comfortable, and good food, but should rethink their price point based on competitors
rachelsO1280AZ · Family · 2026-08-09
8/10
“Driving in, the entrance is not well marked when you're coming up on the hotel on the right side so we passed it the first time. Valet parking is the most expensive compared to the surrounding hotels at $55-$65 overnight. This location does not offer the kids activity bags like others. The hotel itself is lovely and I would have loved to spend more time relaxing in the Trade bar lounge. They have a shelf of games that the kids played while we were there. We arrived late in the evening and ordered room service due to the time. We ordered the Carolina elotes, crab cakes, pete and peach wings, and the burger. These were wonderful and a reasonable price. The wings were big and juicy, the homemade ranch was one of my favorites, and we loved the sauce for the crab cakes. The kids ordered grilled cheese and Mac & cheese and these were AWFUL. The grilled cheese was bland, cold, and dry, but the Mac and cheese smelled and tasted rancid. I've eaten fancy funky cheeses and the smell was similar to those but the taste was definitely not-- It may have been the worst thing we've ever tasted. It was actually so bad I asked the front desk to take it off our bill which I never do, and if course they were very apologetic and accommodating with that request which I appreciate. We stayed on the top floor and had Club 14 access. We booked a 2 queen room, it was a decent size for the 4 of us and I really loved the long couch that ran the entire length of the window. The robes are cozy, though our room only had 1. They provide ample toiletries and at first I loved that they were all in larger bottles so you don't have to fiddle with several tiny bottles, however the sage and lavender scent is so AMAZING that now I'm actually a little sad that I can't bring some tiny bottles home with me!! Our only complaint regarding the room is that the bed frames stick out and are a bit sharp, all of us left with little injuries from whacking knees and feet on them. The views from the rooftop pool deck are beautiful at night. The pool itself is quite small and not the best for young children. Most of our time spent at the pool was before the bar opened which was a shame because the menu looked great, and I wanted to try the tostones. The views from the 15th floor are nice in the evenings, but next time I would prefer a hotel with higher floors to get a better skyline view. I wish the Club lounge was open later like others. The breakfast had limited options, but the food they had was delicious. The kids wished they had more variety like cereals, bagels, pastries, or pancakes/French toast. The afternoon snack was a build your own trail mix bar. I would have liked to see a little more variety in the snack options. The evening offerings included wine and beer, a cheese plate, banana pudding, and little sandwich bites and spring rolls. This is why I wish they were open later! It was delicious. Customer service was never an issue here and everyone was very helpful, but Gabby in Club 14 was the highlight of the hotel. She is so charming! She greeted us by name, remembered our trip plans and asked about them each time we returned, really made us feel at home. And she is so incredibly interesting, we enjoyed chatting with her. Gabby is the main influence that took our stay here from good to great. Overall it was a nice stay. The rooms and the hotel spaces are clean and comfortable, the food (excluding the kids meals) is great and not overpriced like most hotel restaurants. The lounge could offer a better variety and longer hours. Omni's Club rooms were around the same price as the JW Marriott' Concierge rooms, but the JW has more. Omni would need to make some improvements or reconsider their pricing so they're not competing against the JW amenities, in my opinion. I would stay here again but not if I could stay at the JW for nearly the same price.”
Omni outing
810amitas · Family · 2026-08-04
10/10
“Excellent experience.room was good size and clean. Restaurant food also good”
Not Your Typical Omni
kmeRaleighNc · Friends getaway · 2026-08-03
4/10
“I will start with the pros- The staff was amazing. I needed an early check in during an very busy weekend event in Charlotte and I was accommodated, had to pay a $25 fee but worth it. Location is very central to a lot. Hotel is located within walking distance of the Convention Center. Hotel is embedded within a building with a Starbucks, Walgreens, etc. . Rooftop is AMAZING, hotel gives out free snacks and drinks (Cookies and Lemonade) one evening. Hotel is pet friendly. Room smelled clean upon arrival. Ok the cons- This is not your typical Omni; it is a little dated! 15th floor had a flood from the rain. I had to hold the handle of my toilet for it to flush. Carpet in my room had stains. My room also had a strong musty smell after a hard rain. Shower floors need updated; tile and grout show its age. I expected more from the Omni brand and for the amount of money spent.”