Charlotte · North Carolina

The Ballantyne, a Luxury Collection Hotel, Charlotte

Name: The Ballantyne, a Luxury Collection Hotel, Charlotte
Address: 10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, 28277, US
Rating: 9.1

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, 28277

The experience

Luxurious AccommodationsIndulge in the lavish rooms at The Ballantyne, complete with upscale amenities and elegant decor. The spacious rooms with large windows and high ceilings offer a serene retreat for your stay.

Fine Dining and RelaxationSavor delectable cuisine at the on-site Gallery Restaurant or pamper yourself with a rejuvenating spa treatment. Unwind by the resort-style pools or take a leisurely stroll along the walking trails for a truly relaxing experience.

Convenient LocationExplore upscale shopping at SouthPark Mall or seek adventure at the U.S. National Whitewater Center, both just a short distance away. The prime location of our hotel allows you to experience the best of Charlotte during your stay.

Book now for an unforgettable luxury experience at The Ballantyne, a Luxury Collection Hotel, Charlotte.

At the hotel

Popular amenities

100 listed

24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
Allergy-free room
ATM/cash machine on site
Auditory guidance
Bar
Barber/beauty shop

View all amenities

Beauty Services
Board games/puzzles
Breakfast in the room
Breakfast takeaway containers
Business center
Canoeing
Cashless payment available
CCTV in common areas
CCTV outside property
Children's playground
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Cycling
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Dry cleaning
Express check-in/check-out
Facilities for disabled guests
Fax/photocopying
Fence around pool
Fire extinguishers
First aid kit available
Fishing
Fitness center
Fitness facilities
Fitness/spa locker rooms
Food delivered to guest room
Free WiFi
Fruits
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hair Salon Services
Heating
Higher level toilet
Hiking
Horse riding
Hot spring bath
Hot tub/Jacuzzi
Indoor pool
Invoice provided
Ironing service
Key access
Key card access
Kid meals
Kids' outdoor play equipment
Laundry washed per local authority guidelines
Lift / Elevator
Lockers
Lower bathroom sink
Manicure
Massage services
Meeting/banquet facilities
Mobile app for room service
Non-smoking rooms
Non-smoking throughout
Outdoor furniture
Outdoor pool
Outdoor pool - seasonal
Parking
Pedicure
Picnic area
Pool bar
Pool with view
Property cleaned by professional cleaning companies
Restaurant
Room service
Safety deposit box
Sanitized tableware & silverware
Sauna
Security alarm
Shuttle service
Shuttle service (free)
Smoke alarms
Spa/wellness center
Spa/wellness center services
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Sun terrace
Swimming pool
Terrace
Toilet with grab rails
Vending machine - drinks
Visual aids: Braille
Wheelchair accessible
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

9.1out of 10

disappointing for what I expected.
Lisa · couple · 2026-09-11
4/10
Worth knowing: My sheets had bubble gum on them. In the middle of the night, I felt something sticky as was like ok maybe something on my foot, then felt on my leg. At this point I get up to see and there is minty bubble gum on the sheets. Clearly, they weren't washed before my stay from the last clients, even washed bubble gum would've not been sticky as it was. This was shocking, disturbing and disgusting. I will not stay again for that reason. Then upon leaving I'm told I have a charge at the pool bar/dining. I never used one facility in the hotel for a drink or food. I didn't know there was even a bar near pool until walking to Pistone at 7:00-8:00pm and it was closed when we walked by it. Clearly someone else charged or the people in the room prior to me. An overall disappointing stay fo0r the quality that was expected.
Great hotel great stay
James · couple · 2026-08-17
10/10
“Great hotel”
The Best
WilliamH178 · Family · 2026-08-15
10/10
“We were trying to meet midway between our two families. The two sisters wanted to get together and the husbands came alone. We picked Balantyne and it was an excellent choice. The service was exquisite. The rooms were wonderful very large and I think they have the best elevators of any place we’ve ever stayed. There was always one waiting or just a short wait. Things that could’ve been improved on a little bit to get to the outdoor pool you had to walk down a number of steps, which made it difficult for one of our sisters. However, the staff wheeled her around to another entrance in a wheelchair. One group had what they described is the best breakfast they’ve ever had with chicken and waffles and eggs. The grounds were indescribable. They just amazing that they could’ve planned so many outdoor things for kids and young people and it was a short 5 minute walk to multiple offsite restaurants. highly recommend.”
True Luxury? YES! A Resort? NO!!
romadaro · Family · 2026-07-26
10/10
“It’s a fantastic hotel, in one of Charlotte’s more upscale communities, without question. But a resort, no way! In my mind, to qualify as a resort, there should be mountains, desert, an ocean or a combination of these three just outside or at least in clear view-not a busy roadway with bumper-to-bumper traffic during rush hour or the entrance to a freeway a block away. Somehow, they seem to detract or disqualify that “resort” part of the hotel’s description. But, nonetheless, it’s an awesome property, with great staff, ambience and a wonderful restaurant and amenities that meet all of the qualifications of a luxury hotel. We loved it, highly recommend it and will always stay here when we’re in the area. The hotel is surrounded by lots of great restaurants, boutiques and stores and they offer a shuttle, which makes them convenient to visit without moving your car. Inside, the general areas throughout the property were immaculate, service was top notch (except the phone in our room didn’t work which made it difficult to order room service or contact the front desk) and the great lawn or park (as they called it!!) was a wonderful place to sit and relax.or just enjoy some time outside. The beds are comfy, shower pressure was good and the room amenities were what you’d expect (slippers, bathrobes and small toiletries) were what you’d expect. So, don’t be put off by the title of this review! It’s 5 star luxury in every respect! But, when you stand at your window and see bumper-to-bumper traffic and an interstate highway entrance within walking distance, even though the hotel is relatively quiet inside, reality causes that “resort” theme to disappear quickly.”