Torres del Paine

Rio Serrano Hotel + Spa

Name: Rio Serrano Hotel + Spa
Address: Torres Del Paine, Torres del Paine, 6170000, CL

Torres Del Paine, Torres del Paine, 6170000

The experience

Luxurious Spa and Recreation

Indulge in body treatments and facials at our exquisite spa, or take advantage of our 24-hour health club, indoor pool, and sauna for ultimate relaxation and rejuvenation.

Gourmet Dining and All-Inclusive Packages

Treat your taste buds to delectable regional cuisine at Kaienk Restaurant, enjoy snacks at the coffee shop, and unwind with a drink at the bar/lounge. Opt for our all-inclusive rates for a hassle-free dining experience throughout your stay.

Business and Event Facilities

Our hotel offers a business center, dry cleaning services, and a 24-hour front desk. With 635 square feet of event space and a conference center, we cater to all your corporate needs seamlessly.

Book now and embark on a memorable stay at Rio Serrano Hotel + Spa, where luxury meets nature seamlessly.

At the hotel

Popular amenities

68 listed

24-hour fitness facilities
24-hour front desk
24-hour health club
Access to nearby indoor pool
Arcade/game room
Banquet hall
Billiards or pool table
Change of bed sheets (on request)
Change of towels (on request)
Children's games

View all amenities

Children's toys
Computer station
Concierge service
Conference center
Conference space
Coworking spaces
Elevator
Firepit
Fireplace in lobby
Fishing nearby
Free breakfast
Free buffet breakfast
Free reception
Free RV, bus, truck parking
Free self parking
Free WiFi
Full-service spa
Garden
Gift shops or newsstand
Horse riding nearby
Infant/toddler toys
Library
Luggage storage
Mountain climbing nearby
Multilingual staff
Outdoor entertainment area
Outdoor furniture
Parking (limited spaces)
Pilates classes on site
Playground on site
Pool sun loungers
Porter/bellhop
Reception hall
RV, bus, truck parking
Safe-deposit box at front desk
Sauna
Shopping mall on site
Shopping on site
Smoke-free property
Snack bar/deli
Snowboarding nearby
Stair-free path to entrance
Steam room
Swimming pool
Television in common areas
Terrace
Tours/ticket assistance
Water dispenser
Wedding services
Well-lit path to entrance
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible spa
Wheelchair-accessible van parking

Live guest feedback

Guest reviews

Worth every penny
smashcash · Couples · 2026-03-29
10/10
“It’s not cheap, but it offers a great place to stay while we encountered the worst storm of the season. It has amenities and facilities for killing time. The restaurants are also reasonably priced. The room is clean and comfortable.”
Beautiful setting, excellent cuisine, and truly exceptional staff
lanwh2022 · Couples · 2026-03-28
10/10
“Our stay was truly wonderful. The hotel has breathtaking views of the Paine Massif and provides a perfect base for exploring Patagonia. The service was outstanding from the moment we arrived. The staff were warm, attentive, and genuinely caring. The food was also excellent—every meal was beautifully prepared and delicious after a long day of hiking in the park. We are especially grateful to Isidora from the guest relations team. Her kindness and professionalism meant a lot to us.”
Like a bus station in the mountains!
Hockeydad900 · Couples · 2026-03-26
8/10
“This is a relatively large, new hotel in Torres del Paine. The location is magnificent, with amazing views of the mountains from most of the rooms and the restaurant and common areas. Unfortunately, while the hotel has some great features (the pool and spa, for example), it tends to feel large and impersonal. It hosts a lot of bus trips of people on cruises who come up to the park for the day - in and out. The restaurant is large and mediocre (food and service). Fortunately the bar downstairs has better service and a more interesting menu and we ate there whenever we could. It is also possible to hike around the island the hotel is on or up into the nearby hills to get great views of the area and of hidden lakes among the woods.”
Never wanted to leave
emilywanerka · Couples · 2026-03-21
10/10
“My husband and I just visited the Rio Serrano for our honeymoon and I am so sad we left. Everything about our experience was amazing: the staff, the food, the room, the view, the spa services. The staff knows what you need before you even know you need it. They are attentive, kind and always have a smile on their faces. Special shout out to Hector from the waitstaff, he is made for hospitality. He did a great job fielding my many questions, cracking jokes and letting his personality shine through. The food was delicious especially the mocktails and the desserts. Highly recommend the dessert of the day and the Katsu sandwiches. I could go on and on about how much we loved this place. 10/10 would recommend to anyone as a great place to come back to after a day of Torres Del Paine activities”

Our insider’s guide to Torres del Paine

Where to stay in Torres del Paine

Hotel info and reviews come from third-party sources.