Vail · Colorado

Grand Hyatt Vail Resort and Spa

Name: Grand Hyatt Vail Resort and Spa
Address: 1300 Westhaven Drive, Vail, Colorado, 81657, US
Rating: 9

1300 Westhaven Drive, Vail, Colorado, 81657

The experience

Luxurious Spa Services and Gourmet DiningIndulge in a pampering spa experience and savor exquisite meals at the onsite restaurant during your stay at Grand Hyatt Vail.

Relaxation and RecreationUnwind in two heated outdoor pools, three hot tubs, and a fitness center. Enjoy a cozy evening by the fire pits or take advantage of the ski school and bike hire for outdoor adventures.

Convenient Amenities and ActivitiesBenefit from free shuttle service, onsite market, and seasonal specials. Engage in skiing, horse riding, or cycling with easy access to nearby attractions.

Experience the epitome of luxury and leisure at Grand Hyatt Vail - book your stay now for an unforgettable getaway!

At the hotel

Popular amenities

116 listed

24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Baby safety gates
Bar
Barber/beauty shop
Beauty Services
Board games/puzzles

View all amenities

Business center
Canoeing
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Cycling
Daily housekeeping
Designated smoking area
Dry cleaning
Entertainment staff
Evening entertainment
Express check-in/check-out
Facilities for disabled guests
Family rooms
Fax/photocopying
Fire extinguishers
First aid kit available
Fishing
Fitness center
Fitness facilities
Fitness/spa locker rooms
Food delivered to guest room
Free WiFi
Fruits
Games room
Grocery deliveries
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heated pool
Heating
Hiking
Horse riding
Hot tub/Jacuzzi
Indoor play area
Infinity pool
Ironing service
Key access
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Lockers
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Minimarket on site
Non-smoking rooms
Non-smoking throughout
Outdoor fireplace
Outdoor furniture
Outdoor pool
Parking
Parking garage
Pedicure
Pet basket
Pet bowls
Pets allowed
Physical distancing in dining areas
Physical distancing rules followed
Pool bar
Pool with view
Private parking
Process in place to check health of guests
Property cleaned by professional cleaning companies
Restaurant
Room service
Safety deposit box
Salt-water pool
Sanitized tableware & silverware
Sauna
Screens / Barriers between staff and guests for safety
Security alarm
Shallow end
Shared lounge/TV area
Shared stationery like menus, pens are removed
Shuttle service
Shuttle service (additional charge)
Ski equipment hire on site
Ski school
Ski storage
Ski-to-door access
Skiing
Smoke alarms
Snack bar
Spa/wellness center
Spa/wellness center services
Staff adhere to local safety protocols
Steam room
Sun loungers or beach chairs
Sun terrace
Sun umbrellas
Swimming pool
Terrace
Toilet with grab rails
Tour desk
Valet parking
Wheelchair accessible
WiFi available
Wine/champagne

Live guest feedback

Guest reviews

9.0out of 10

Lovely hotel and awesome spa
Maria · couple · 2026-08-24
10/10
“The location was a bit outside of the main area, but we kind of liked that. It was easily reached by the hotel shuttle or a walking/biking path. It sat right on the creek, which was beautiful. The room was nice - comfortable bed and really nice bathroom/shower. The pool was nice, though it was pretty full during our stay. We also received massages while we were there, and it was one of the best I've ever had. Highly recommend the spa for some pampering.”
Worth knowing: Really only a few minor things. The hot tub seemed a little old. The water in our room took several minutes before it was hot. We had one staff member who was...unpleasant. I'm just going to assume she was having a bad day. Otherwise, our stay was really lovely.
Dated and Filthy
ToesInTheSand614 · NONE · 2026-07-09
2/10
“We chose this hotel for our anniversary getaway, expecting a luxury experience, but unfortunately it was a major disappointment. When I made the reservation, I noted that we were celebrating our anniversary and requested a room with a balcony. None of those requests were acknowledged. There was no anniversary greeting, no recognition of our loyalty as a member, and check-in felt completely robotic and impersonal. The property itself is simply not a luxury hotel. It feels dated and poorly maintained, but the biggest issue is the lack of housekeeping and management oversight. The pool and spa area was consistently filthy throughout our six-day stay. Dirty dishes and leftover food were left sitting around for hours, trash cans overflowed, pillows were scattered across the ground, and the water station was empty and dirty despite an attendant being nearby. The cold plunge pool was empty and filthy. I reported these issues to management, and even two hours later nothing had been addressed. The lobby and gathering areas were no better. Food remained on the floors, tables were dirty, and cushions were left scattered on the ground. I personally brought these conditions to the attention of the front desk, which was only about 100 feet away, and even asked them to come see for themselves. They never even got up to look and seemed completely unconcerned. Adding to the unpleasant experience, the lobby had an overwhelming odor of feces. During our entire six-day stay, the guest corridors were never vacuumed. The same strings, straws, crumbs, and debris remained on the floors day after day, making it obvious that basic cleaning was not being performed. I specifically discussed these concerns with a manager named Irina. She simply nodded and appeared completely unfazed by the conditions or our concerns. A small credit was applied to our stay, but it did little to make up for what was supposed to be a romantic, luxury anniversary vacation. When you don't feel comfortable using the spa or pool because of the cleanliness, and you lose confidence in dining at the property's restaurants because of the overall condition of the hotel, a small credit is simply not an adequate resolution. I rarely leave negative reviews, but travelers looking for a true luxury experience in Vail should know that this hotel fell far short of expectations in cleanliness, maintenance, service, and management responsiveness.”
Switcheroo from the start
Angela · couple · 2026-07-06
2/10
“It’s a fantastic property but when we arrived we were notified they were overbooked and moved us to a far lesser location. We did get a refund, which we haven’t seen yet, and access to amenities but it put a very different spin on my birthday weekend.”
Worth knowing: We didn’t actually get to stay

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